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AndreaV
Regular Contributor
since
07-04-2014
09-26-2024
42
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4
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2
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10
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My Ideas
(0 Idea Submissions)Latest Contributions by AndreaV
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Update 15-dec I analyzed a similar problem on two other installations, one 10.7.1 and one 10.8, and found that it can be solved by re-running the tool: "Configure ArcGIS Server Account" which applies/corrects permissions on the various installation folders. After that, the ArcGIS Server service automatically restarts and Feature Layer Hosted starts working again. I have found that restarting the entire Windows Server sometimes causes the problem to recur and can be solved by the same method. At this point I am investigating a possible problem related to some Windows update...
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12-19-2022
08:21 AM
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Thank you for your reply @ThienTran , I finally could not manage the root of the problem and opted for a more drastic solution. I restored most recent backup of the whole server that let me have all FHLs up and running, then I tried to: make a fresh back up with Data Store utility, uninstall Data Store, remove all folder, re-install Data Store cancel wizard configuration restore from previous backup with Data Store utility All that seems to solve the problem. Now I have also upgrade to latest version (10.9.1).
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03-31-2022
07:47 AM
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Thank you for your reply @jcarlson , I already tried to restart Enterprise services days ago and the whole server too, but the problem remain. Here is the last recent log in \arcgisdatastore\logs\MyServer\server: <Msg time="2022-03-11T13:54:56,675" type="WARNING" code="110334" source="Data Store" process="6568" thread="21" methodName="" machine="MyServer" user="" elapsed="" requestID="">Validate: Failed to check layers extent.</Msg> <Msg time="2022-03-11T23:59:59,462" type="INFO" code="110417" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Starting data store machine maintenance on 'MyServer'.</Msg> <Msg time="2022-03-12T00:00:00,30" type="INFO" code="110217" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Started ArcGIS Data Store configuration store maintenance.</Msg> <Msg time="2022-03-12T00:00:00,33" type="INFO" code="110218" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Finished ArcGIS Data Store configuration store maintenance.</Msg> <Msg time="2022-03-12T00:00:00,33" type="INFO" code="110515" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Started relational data store vacuum/analyze maintenance on 'MyServer'.</Msg> <Msg time="2022-03-12T00:01:46,687" type="WARNING" code="110130" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg> <Msg time="2022-03-12T00:02:04,678" type="WARNING" code="110517" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Error during relational data store vacuum/analyze maintenance on 'MyServer'. Failed to execute a SQL script.</Msg> <Msg time="2022-03-12T00:02:08,534" type="INFO" code="110418" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Successfully completed maintenance on data store machine 'MyServer'.</Msg> <Msg time="2022-03-12T00:02:22,694" type="WARNING" code="110130" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg> <Msg time="2022-03-12T00:02:35,748" type="WARNING" code="110586" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Failed to create index on '{0}'. No valid connection to ArcGIS Data Store configuration store established. Caused by: Connection to localhost:9876 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.</Msg> <Msg time="2022-03-12T23:59:59,463" type="INFO" code="110417" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Starting data store machine maintenance on 'MyServer'.</Msg> <Msg time="2022-03-12T23:59:59,614" type="INFO" code="110217" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Started ArcGIS Data Store configuration store maintenance.</Msg> <Msg time="2022-03-12T23:59:59,616" type="INFO" code="110218" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Finished ArcGIS Data Store configuration store maintenance.</Msg> <Msg time="2022-03-12T23:59:59,616" type="INFO" code="110515" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Started relational data store vacuum/analyze maintenance on 'MyServer'.</Msg> <Msg time="2022-03-13T00:01:46,499" type="WARNING" code="110130" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg> <Msg time="2022-03-13T00:04:14,868" type="INFO" code="110516" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Finished relational data store vacuum/analyze maintenance on 'MyServer'.</Msg> <Msg time="2022-03-13T00:04:14,876" type="INFO" code="110418" source="Data Store" process="5044" thread="1" methodName="" machine="MyServer" user="" elapsed="" requestID="">Successfully completed maintenance on data store machine 'MyServer'.</Msg> <Msg time="2022-03-14T09:14:06,392" type="WARNING" code="110334" source="Data Store" process="6568" thread="21" methodName="" machine="MyServer" user="" elapsed="" requestID="">Validate: Failed to check layers extent.</Msg>
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03-15-2022
02:52 AM
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Hi all, I have a single server base deployment of ArcGIS Enterprise with a lot of Feature Layer (Hosted) Services. After a while I notice that this services are no more responding, I get errors like: "The layer, xxx, cannot be added to the map" in my Web Map Application or the rest URL of the feature service s"/arcgis/rest/services/Hosted/xxx/FeatureServer" appear as a blank page. In arcgis server log I found errors similar to: "Unable to process request. Service Hosted/xxx/MapServer not found" "Error getting service" for all request to FL Hosted. I investigated through "describedatastore.bat" utility and all seems to be ok Information for relational data store ds_vgnupexh ================================================== Backup location.....................E:\arcgisdatastore\backup\relational Is backup folder shared.............false Backup schedule.....................{"schedule-starttime":"00:00:00","schedule-frequency":"Every 0 DAYS"} Days backup retained................7 Data store status...................Started member machines.....................MyServer Maximum connections.................150 Owning system URL...................https://MyServer/arcgis Portal for ArcGIS URL...............https://MyServer.domain.it/portal Number of connections...............0 connection(s) to managed database Data Store mode.....................READWRITE Is Point-in-time recovery enabled...No Query optimizer enabled.............Yes ================================================== and I can validate the relational datastore through ArcGIS Server Manager -> Data Stores -> Validate. How can I investigate and solve this problem? thanks in advance Andrea
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03-11-2022
07:15 AM
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Thank you Joshua for interesting in this case, this is the output of validating: {
"datastore.release": "10.8.0.12790",
"datastore.name": "ds_d6hvbw30",
"datastore.replmethod": "ASYNC",
"datastore.isConfigured": "true",
"machines": [{
"machine.overallhealth": "Healthy",
"datastore.release": "10.8.0.12790",
"datastore.release.configstore": "1.4",
"platform": "Windows",
"machine.isReachable": "true",
"hostip": "xxx",
"name": "xxx",
"role": "PRIMARY",
"dbport": 9876,
"initstarttime": 1592547067768,
"healthcheck.enable": "true",
"status": "Started",
"adminurl": "https://xxx:2443/arcgis/datastoreadmin/",
"db.isactive": "true",
"db.isAccepting": "true",
"db.isInRecovery": "false",
"db.ActiveReplMethod": "NONE",
"db.isManagedUserConnValid": "true",
"datastore.release.pg": "10.10",
"datastore.release.sde": "10.8.0",
"datastore.release.geometry": "1.25.1.5",
"datastore.release.geometrylib": "1.25.1.5",
"db.isSiteConnValid": "true"
}],
"datastore.release.configstore": "1.4",
"datastore.release.geometry": "1.25.1.5",
"datastore.release.geometrylib": "1.25.1.5",
"datastore.release.sde": "10.8.0",
"datastore.release.pg": "10.10",
"datastore.layer.extent.updated": false,
"datastore.status": "Started",
"datastore.isActiveHA": "false",
"datastore.overallhealth": "Healthy",
"datastore.lastfailover": -1,
"datastore.lastbackup": 1603576800380,
"datastore.isRegistered": "true",
"datastore.hasValidServerConnection": "true",
"datastore.validServerMachinesList": [{
"machineName": "xxx",
"adminURL": "https://xxx:6443/arcgis/admin"
}],
"owningSystemUrl": "https://xxx/arcgis"
} ...everything seems fine. I cannot identify a pattern in publishing order, some older and some newer services work. In past some of theme are been stopped and started in ArcCatalog for maintenance. The problem is that some of this corrupted services were updated by Survey123 or Web App with editing enabled. And I have no more access to their data in DataStore.... and in no other way that I know.
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10-27-2020
02:53 AM
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Hi, in our production server, some hosted feature layers stopped working suddenly. I can contact them with REST endpoint but obtain only an empty page. Trying to add them to a web map I get the error The layer is not accessible and cannot be added to the map. I have ArcGIS Enterprise 10.8 single server deployment with Federated and Hosting Server. Validating the hosting server is Ok, and validating the ArcGIS Datastore connection from ArcGIS Manager also. Some other FHL in same server continue to operate regularly. Is there anyone else with similar problem? any suggestions? thanks in advance Andrea
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10-26-2020
04:35 AM
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Hi, Hussam Rabea, to be honest the fact you can access from public IP does not means that server itself can reaches an Internet resource. Can you open a browser on server and navigate to "https://featurereport-prod.s3.amazonaws.com"?
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07-14-2020
12:27 AM
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Hi Chris, I know it is a very old thread, but I feced the same error of "connection time out" because of the server hosting Portal could not reach the url ' https://featurereport-prod.s3.amazonaws.com'. I unlock outgoing traffic on the firewall and did the trick. Good luck
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06-26-2020
07:10 AM
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Hi, i found a solution to this specific error that I have too on our setup. The server hosting Portal for ArcGIS needs to access the external url https://featurereport-prod.s3.amazonaws.com, which is where the report is generated. In our setup Portal for ArcGIS is installed behind a firewall that inhibit Internet access from internal server, so we need to add a rule to firewall to allow that outgoing request and avoid the connection time out. I hope it helps. Regards Andrea
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06-26-2020
06:59 AM
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Thank you for the advice Philippe, I'll give it a try if I restart from my previous 10.6 snapshot. Regards Andrea
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06-19-2020
05:19 AM
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Thanks for your answer Christian, actually I'am coming exactly from a migration: 10.6 (server_old) -> webgisdr -> 10.6 (server_new) -> upgrade 10.8. The odd thing is that after a while the upgrade goes aehad and complete. And now I'm investigating if the deplyment is consistant or bad.
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06-19-2020
05:12 AM
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Hi, same error here from 10.6 to 10.8 on Windows platform, someone solved that? "Upgrade failed. com.esri.arcgis.portal.admin.core.site.migration.MigrationException: Failed to upgrade the PostgreSQL from 9.6.3 to 10.10." Regards, Andrea
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06-19-2020
02:51 AM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 4 | 12-19-2022 08:21 AM | |
| 1 | 03-11-2022 07:15 AM | |
| 1 | 03-31-2022 07:47 AM | |
| 1 | 05-12-2015 03:04 AM | |
| 2 | 06-26-2020 06:59 AM |
Activity Feed
- Got a Kudo for Re: ArcGIS Data Store Hosted Feature Layer stop responding. 06-22-2023 01:27 AM
- Got a Kudo for Re: ArcGIS Data Store Hosted Feature Layer stop responding. 05-02-2023 11:09 AM
- Got a Kudo for Re: ArcGIS Data Store Hosted Feature Layer stop responding. 05-01-2023 11:43 AM
- Got a Kudo for Re: ArcGIS Data Store Hosted Feature Layer stop responding. 03-10-2023 04:50 AM
- Posted Re: ArcGIS Data Store Hosted Feature Layer stop responding on ArcGIS Enterprise Questions. 12-19-2022 08:21 AM
- Got a Kudo for ArcGIS Data Store Hosted Feature Layer stop responding. 06-21-2022 07:26 AM
- Got a Kudo for Re: ArcGIS Data Store Hosted Feature Layer stop responding. 03-31-2022 06:54 PM
- Posted Re: ArcGIS Data Store Hosted Feature Layer stop responding on ArcGIS Enterprise Questions. 03-31-2022 07:47 AM
- Posted Re: ArcGIS Data Store Hosted Feature Layer stop responding on ArcGIS Enterprise Questions. 03-15-2022 02:52 AM
- Posted ArcGIS Data Store Hosted Feature Layer stop responding on ArcGIS Enterprise Questions. 03-11-2022 07:15 AM
- Kudoed Make Export Training Data's output independent from OS decimal delimiter setting for Anonymous User. 07-19-2021 07:45 AM
- Got a Kudo for How to interpret sde.ST_Geometry.POINTS property in Oracle. 01-31-2021 03:06 AM
- Got a Kudo for Re: An Error while generating feature report (Portal for ArcGIS). 11-11-2020 02:06 AM
- Posted Re: Unable to access feature layer hosted on ArcGIS Enterprise Portal Questions. 10-27-2020 02:53 AM
- Posted Unable to access feature layer hosted on ArcGIS Enterprise Portal Questions. 10-26-2020 04:35 AM
- Tagged Unable to access feature layer hosted on ArcGIS Enterprise Portal Questions. 10-26-2020 04:35 AM
- Posted Re: An Error while generating feature report (Portal for ArcGIS) on ArcGIS Survey123 Questions. 07-14-2020 06:29 AM
- Got a Kudo for Re: An Error while generating feature report (Portal for ArcGIS). 07-14-2020 06:03 AM
- Posted Re: An Error while generating feature report (Portal for ArcGIS) on ArcGIS Survey123 Questions. 07-14-2020 03:20 AM
- Posted Re: An Error while generating feature report (Portal for ArcGIS) on ArcGIS Survey123 Questions. 07-14-2020 12:27 AM
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