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I had this issue on a production server so restarting the service or machine was not an option. I managed to resolve it by deleting the lock files for the specific service in: <ArcGIS Server installation directory>\directories\arcgissystem\locks The lock file itself was locked by another process (javaw.exe) so I had to use Process Expolorerto indentify the lock and force the delete. (This didn't cause me any problems, but things like this come with all the regular warnings of messing your system up, so beware. This was ArcGIS Server 10.4.1 on Windows Server 2008 R2 SP1) To use process explorer: Run it and select "File>Show Details For All Processes". Cick "Find" in the tool bar. Search on the lock file name (glock, rlock, wlock or whatever it may be). Select the process in the search results. The file should be highlighted in the bottom half of the main application window. RIght click it and choose "Close Handle". Locate the file in File Explorer and try to delete it.
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09-12-2016
08:36 AM
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I'm trying to solve a route using an impedance of miles in order to get the shortest route (I'm using ArcGIS Sever 10.3.1 and solving the route through the rest API). However, I would also like to get the travel time of this route based on historical traffic data for a specific date/time. It seems like ArcGIS only supports historical traffic data if the impedance is TravelTime. The message I'm getting is... "The start time was ignored because the impedance attribute is not time-based" So my question is, is there any way to use traffic data on non time-based routes? EDIT: I did manage to find this in some documentation: To use traffic in the analysis, set impedanceAttributeName to TravelTime, and assign a value to startTime... ...Traffic is supported only with the driving time impedance or travel mode. Which seems to indicate this isn't possible, but that surprises me. I would have thought this was not an uncommon request. Does anyone know of a workaround or alternative method?
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09-30-2015
09:12 AM
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