I am successful in getting results from ArcGIS REST API Route service using simple parameters (two points; x&y) but the resulting json is not in a format easily readable in desktop format. When I try to convert to shp or other format (in ArcMap or online tool), I receive parsing error as the resulting json is not similar to other json outputs I've encountered. I'm curious if anyone has had success converting or exporting Route service results into desktop mapping format. Below documentation I have been following (apologies in advance- I am not a developer/coder):
Moreover, I am interested if anyone has had success using a feature service URL as parameter stops for this request. Please provide useful steps or hints as ESRI documentation is very simple (i.e. do field names of feature service need to be named specifically, etc.).