Cannot add user to subscription. Items and Groups cannot be moved into this type of subscription.
I realize that this is now after the fact and you've already created a new username, but it appears that if any items or groups that had been in the Public account had been removed, you would have been able to use the same username with the Personal use subscription (referred to in those links above as a Home use subscription).
Hope this helps clarify the situation. Thank you for providing the error to help get to the bottom of what happened.
Thank you.
It seems weird that moving files from one location to another could be such a problem?
Join organization—ArcGIS Online Help | ArcGIS This document may have been helpful to try, but I am now unable to test this since I have activated my subscription with a new account.
I couldn't figure this out via a LOT of clicking around my.esri.com. I eventually went back through my email from when I signed up. I found a link to my "Fulfillment Page" that got me what I needed. That fulfillment page is also at my.esri.com, but it opens with a special code in the URL. Once I found that, there were still quite a few steps, but the instructions were pretty clear.
The overview of the process from the fulfillment page is to:
THANK YOU! That actually worked. Why the personal use lic. instructions don't say this is beyond me because it would have saved me a world of frustration.
I have a question regarding those steps in the fulfillment page... What if we don't want to create a new organization?
We have an AGOL organization and I would like to assign this home pro license to a member whithin our AGOL organization. would be that possible?
If I create a new AGOL organization, I understand that I wont be able to access to the content in the previous AGOL organization when I sign in using this new user credential inside the "new" AGOL organization. Does that make sense?