Agreed! Most users just get lost when they get initially directed to a list of users--that's not really helpful. Perhaps something like the GeoJobe Mapfolio tool would be helpful (mapfolio - GEO Jobe ). Unfortunately, that tool now requires permission to access the organization and no longer works for our external visitors. The configuration option for Administrators to choose the default landing page would be best. For those who don't use ArcGIS online except through tools like Collector, it's easy to see why they think the new environment is confusing.
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