Simplify and standardize AGOL "enterprise" logins across apps

Idea created by mstarry_mnpower on Jun 6, 2019
    New
    Score70
    • mstarry_mnpower
    • bhemmer_usfs
    • zcooley_mfcgis
    • roger.cleaves_DTSC
    • hiker4k
    • bfausel
    • rozekc_washtenaw

    Please consider simplifying and standardizing the login process for ArcGIS Online enterprise organization users across apps (Collector, Survey123, Workforce, Explorer). Most users use more than one app and it can be frustrating and confusing to have slightly different login processes for each.

     

    This is a summary of the sign in process for the Explorer app:

    1. Tap "SIGN IN"
    2. Tap "ArcGIS Online"
    3. Tap "Enterprise login"
    4. Enter "Your ArcGIS organization's URL"
    5. Select "Remember this URL"
    6. Tap "Continue"
    7. Tap your organization name on the "Enterprise login" section
    8. Enter your network credentials. Depending on your device's connection to company network resources, enter either a) Username and password or b) Email Address and password
    9. Tap "Sign In"

     

    This process is essentially the same for the other apps, but can look and act differently. For example in Survey123 and Collector, you have the choice to use your "ArcGIS login" or your "Enterprise login", while in Explorer and Workforce your choices are "ArcGIS Online" and "ArcGIS Enterprise". The "Enterprise login" vs "ArcGIS Enterprise" is very confusing.

     

    Also, Explorer and Workforce seem to default to the "ArcGIS login" and do not remember the organization URL even if the box is checked. The screen for entering network credentials is different for all four apps. I've attached pics.

     

    The process for signing in has too many steps. It is frustrating to have to create slightly different "How to sign in" documents for each app.

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