When I attempt to launch ArcMap, I get the message that "The ArcGIS for desktop standard license is in need of a repair operation.  Please access the ArcGIS Administrator to repair your license." Version is 10.4.1 running on Windows Server 2012. When I run ArcGIS Administrator, there is no repair option. I also tried running SoftwareAuthorization.exe /s /repair all at the command line which didn't appear to do anything. Is there anything else I can try? ... View more

ArcGIS Desktop and Pro have system requirements with Windows, specifically .NET and (for desktop) Visual C++ Redistributable runtime. Note the Can you run it? app linked from the system requirements pages provides lots of useful information, but it only checks for .NET, not the VC++ Redistributable.  (If you attempt an install with required software missing, you are likely to have a failed install with the message of components missing to be found in the windows installer logfile. Easier to check first!) Here is how you can find out whether your version is up to date to the one listed in the system requirements for the software you wish to install.    .NET versions After .NET 4 this has gotten a bit more complicated. Open a command window and enter: reg query "HKLM\SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full"‍‍‍‍‍‍‍‍ You'll hopefully get something like this back:   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full CBS REG_DWORD 0x1 Install REG_DWORD 0x1 InstallPath REG_SZ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\ Release REG_DWORD 0x707fe Servicing REG_DWORD 0x0 TargetVersion REG_SZ 4.0.0 Version REG_SZ 4.7.02046‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍     Release is the release number, unfortunately from reg query it shows up in hex code. Using this web page you can quickly convert the hex number 707fe to 460798 which corresponds to .NET 4.7 (on my particular OS, I told you it was complicated). Also you could search this same key using regedit (which will show you the decimal value) but I'm a fan of command lines -- and you may have regedit turned off by your security settings.  I'm sure Version is also a useful thing to check but based on the fact that Microsoft set up a web page with the hex code lookup, it's probably right but it may not be as trustworthy as it looks. Reference: How to: Determine Which .NET Framework Versions Are Installed   Visual C++ Redistributable This one is easier. Open Add and Remove Programs and look for Microsoft Visual C++ Redistributable. The installed versions will be listed there. This screenshot is from Windows 10. ... View more

We are planning to migrate our ArcGIS Servers to our internal network, from the DMZ. In doing so, we'll need to migrate the License Manager, which resides on its own (DMZ) server. Can I move and run this License Manager, concurrently, on the internal server which houses the internal License Manager? ... View more

I have having a issue with borrowing a returning licenses.  I have 1 desktop advanced license. My main computer was out of commission for a week so I installed ArcGIS 10.8.2 on my laptop and connected to the license manager. All was working great on my laptop.   Today I got my desktop back and downloaded and installed ArcGIS 10.8.2 connected tot he license manager. Opening ArcGIS administrator thinking I would just return the license but I don't even have the option to return it. The check box isn't filled. it says 0 available. It is still working on my laptop so it has to be connecting somewhere. I don't use ArcMap on my laptop and have no problems uninstalling it. i am just wondering if uninstalling will free up that license or will it lock it out.    Thank you ... View more

I have found the same questions elsewhere but the topic seems to be dead. I keep getting empty color ramps, symbols and styles in ArcMap. I've attached a few screenshots that explain this. Deleting Normal.mxt in "C:\Documents and Settings\#USERNAME#\Application Data" does do the trick... for 5 minutes. I have not found what causes this issue but it gets really frustrating. I have to manually color pick every single color over and over again, just because I don't want to close everything, delete the file, then open again just to change one or two color ramps and then need to do this all over again. I have tried repairing and reinstalling ArcGIS, but nothing helped in the long run. I am using:  Windows 10 Home (64bit) ArcGIS 10.5 (student licence) ... View more