Availavility Surveys in Desktop

Question

Hi Survey123 Team!

I have a problem with Survey123 Connect. Unexpectedly, my surveys is not availables. I reinstall the survey connect v. 3.0.142, but without success.

I'm attaching the video with workflow of issue for your understand:Issue_Survey123

Thank you in advance!!!

Braulio.

BraulioGálvez · Answer

Related with this, an user of Esri Staff recommended rename the folder where keep the surveys in desktop, then, will need download the surveys newly.

https://community.esri.com/message/807266-re-survey123-connect-not-connecting-to-mysurveydesigns-folder?commentID=807266…

It should be noted that although I did this procedure, after a continuous time. I think there is an error in this version of survey connect (most recent).

I hope your comments and thank in advance

Braulio.

BrandonArmstrong · Answer

Thank you for the log file, Braulio.

I'm wondering if you are able to successfully create a new survey after logging into Survey123 Connect?  Please try this and see if you are able to do so without error.

Brandon

BraulioGálvez · Answer

Hi Brandon Armstrong‌.

I found other user of Professional Services, in ESRI Chile, that has the same issue with survey123.

The version is latest.

Best regards.

Braulio.