Get usage and view counts on portal items (services, web apps, etc) within a specific date range (similar to AGOL)

Question

Is it possible to get view counts and usage information for Map Applications, Web Experiences, and/or map services from ArcGIS Enterprise (11.3) and our own federated arcgis server services within a specific date range? I've found we can get reports that include view counts, but those view counts are just for all time from what I understand. The way AGOL makes available usage statistics within a date range would be very perfect for reporting purposes (see screenshot) required for the higher-ups in my org, but all our authoritative content is shared from our portal site.

DerekLaw · Answer

Hi @imansbburg,

> Is it possible to get view counts and usage information for Map Applications, Web Experiences, and/or map services from ArcGIS Enterprise (11.3) and our own federated arcgis server services within a specific date range?

FYI, ArcGIS Monitor 2026.0 collects enterprise portal web app and web map usage metrics.

What’s New in ArcGIS Monitor 2026.0 release blog

Hope this helps,

imansbburg · Answer

I actually did use some automated monthly reports I set up last year to calculate view counts on some main map applications for our budget season reporting, so this at least has provided an option for me.

TravisOrmsby · Answer

I don't think there's any way to collect the usage statistics directly. In ArcGIS Online, the request uses the /sharing/rest/portals/[portalID]/usage endpoint, which isn't supported for ArcGIS Enterprise. Couple other options that occur to me:

1) Upvote and comment on this ArcGIS Enterprise Ideas page to add the usage functionality to Enterprise. You might also mention the use case to your Esri Account Rep so the feedback is recorded that way as well.
2) Run the item report on a monthly basis, then calculate the differences. Not sure why the scheduled report failed to generate in your case, I didn't have any issues creating multiple reports at 11.4 as long as the names were different. 
3) Parse the logs of your webserver to see all the incoming requests. To me, this sounds like a significant undertaking. The business need for getting the stats would probably have to be very high to justify the effort.