-
Parcels crossing the plan boundary
When creating a new plan, only parcels that are 100% inside the plan boundary are included in the plan. If the plan boundary crosses a parcel, the whole parcel is removed from the plan. This means that the user has to manually draw the parcels that are crossed by the plan boundary after the plan has been created. This can…
-
Urabn freezes when trying to position a .glb file.
I am trying to import a building model into a scenarios. When I try to import a .glb model into my scenario, it comes in half submerged about a half mile away from the location I placed it in ArcPro. When I try to delete or position it or simply select it, the webpage crashes. This does not happen with Collada files of the…
-
3D Model wont position in Urban Project
Hello, I have a collada model that was created in Rhinoceros. I also have it in dwg format. The units of the model are in feet and are not in real-world coordinates. Urban allows me to upload the model but it does not appear in the Urban project which prevents me from positioning . I have tried various tools in ArcGIS…
-
Unable to choose model Location for Enterprise 11.5 Urban
Hello, I set up and installed ArcGIS Enterprise (11.5) Urban on my machine, and am attempting to set up a new model, but am stuck on the Step 1: Choose model location screen. It will not search for any location, regardless of my input, and there is no continue button. The only feedback, I get, is that there are no results…
-
You got an error. Cannot initialize Urban Model
Consistent Error When Creating a Project – “Unable to Load Parcel Layer” This error can stem from a few common issues: * Publishing warnings: Even minor warnings during publishing can trigger failures. For example, applying a time zone to a parcel layer that has time enabled may cause the layer to fail when loading. *…
-
Error in Coverage dialog for Parcel overrides?
I am working on a plan where I'd like to work with the generation of buildings based on FAR og Coverage restrictions. For Norwegian plans these restrictions are not connected to the land use types or the zoning types directly, so I have been adding them using overlay types or parcel overrides. I guess another option is to…
-
Error message when uploading image in plan for georeferencing when shared update
We have discovered an issue that occurs when a plan is shared with an ArcGIS Online group that has "shared update" privileges. When someone tries to upload an image for georeferencing in that plan they get an error message. The upload fails. Our client reported the error and we have confirmed in on our end. The shared…
-
Others that just the owner of a plan or project should be able to update it
After each new release of Urban our clients are reporting issues with the owner of a plan being the only one that can trigger the update of that plan. Meaning that after a new release a colaborator on a plan cannot access it until the owner har opened it and triggered the update. This entails a vulnerability and…
-
Is it possible to dynamically connect an indicator web scene with it's dashboard in ArcGIS Urban?
I have created a custom indicator for my ArcGIS Urban model that uses a web scene with a hosted feature layer, showing existing density per parcel. I have also created a dashboard using the same web scene, where I have added a dynamic gauge widget. I notice that when I pan around in the Urban model while viewing the…
-
PRT error message on creating new Projects
Both myself and a client are experiencing the same error message when creating a new Project. "PRT failed to generate". The problem started occurring after the March release of Urban. The error message occurs between a few seconds to 1-2 minutes after a new Project has been created. We have not done much there yet, just…
-
ArcGIS Urban March 2026 Release
This ArcGIS Urban release focuses on giving planners a clearer and more accurate picture of existing conditions — from realistic 3D context to better representation of existing buildings, to more meaningful and parameter-driven metrics. Together, these updates support the practical realities of planning in evolving cities…
-
Unable to save position, rotation and scale of uploaded 3D model
It seems models I upload have stopped saving the position, rotation and scale after positioning them within a project. Once I exit the project and go back into it the model reverts back to the original position, rotation and scale from where it first loaded after import. I thought it was an issue with a new model I…
-
Configuration -- View Uploaded Components in AGOL
In the global and plan settings in Urban, it would be nice to see the name and AGOL feature classes uploaded. For instance, we often replace our parcel datasets in plans and it would be convenient to know which dataset was originally loaded into the global settings. Currently Urban has the upload name, not the AGOL dataset…
-
Media layer not deleted after delete the parent project
After deleting a project in ArcGIS Urban, the uploaded media layers (such as site layouts) still exist. Is this a bug, or is it by design? I am concerned that if users trial and test the system, they may end up storing many unnecessary files that no one needs.
-
Existing 3D Building Layer Floating on ArcUrban
Hello, I've some issue with existing building layer floating on the Urban environment. The building looks fine when viewed on WebScene with an elevation layer but floats in Urban when same elevation layer has been configured as ground elevation. Is this because the building layer is published with 'Absolute Height'? I…
-
The name of Urban model should be able to set up separately
Currently, the name of the urban model is taken from parameter 1 which specifies the location for creating the model. As a result, when an urban model is created in the same area but for a different model, the urban model names become duplicated. Therefore, it should be possible to set the name separately when creating the…
-
Upload 3D error
Hello, I am trying to import a 3D file into Arcgis Urban. I used both Blender and Sketchup and keep getting this error message: File Upload Failed Could not create the 3D Object layer of this project. I keep getting this error no matter what computer I am using, file type, and internet connection.
-
ArcGIS Urban November 2025 Release
Planning is all about context. Our latest update to ArcGIS Urban brings powerful tools that help planners analyze existing conditions and make smarter, data-driven decisions. This release introduces zoning information in projects, parcel parameter metrics, and an enhanced suitability analysis — three features that…
-
How to Add Custom Parameters (e.g., BCR, People Density) to the Zoning Type Tab in ArcGIS Urban
Hi everyone, I’d like to customize the zoning type tab in ArcGIS Urban to better match our local urban planning standards. Specifically, I need to add new parameters—such as Building Coverage Ratio (BCR) and People Density—below the existing Dwelling Unit Density parameter. Additionally, I’d like to include these new…
-
Is there a Trick to Installing ArcGIS Urban on Enterprise Portal 11.5
I'm trying to install ArcGIS Urban on my Enterprise Portal 11.5 Windows 2022 Server machine. I've done every single step ESRI states and everything seems to be on track with installing docker, creating the group, etc. etc. However, when I get done with all the steps ESRI states to just install ArcGIS-Urban so I simply run…
-
ArcGIS Urban Time Zone
Hello, Can anyone please help me to set up the Time Zone in ArcGIS Urban? The shadow studies are not accurate so far. Nor sure where to set up the time Zone. The model is properly geolocated. Thank you! Sonia
-
Access Oriented Imagery Layers in ArcGIS Urban
Hi, More and more local government organization are managing Oriented Imagery Layers in ArcGIS that include field photos collected and used internally in the GIS to have updated contexts of their urban projects. It would be very interesting to access these ArcGIS Oriented Imagery layers inside Urban (as we do today with…
-
ArcGIS Urban July Release Update
This release brings new tools to ground your development projects in real-world context. Whether you're sketching early concepts, reviewing in-progress designs, or analyzing strategic plans, here are the highlights of this release to make 3D a more seamless part of your planning workflow. * Sketch buildings directly from…
-
internal discussion features on ArcGIS enterprise
Is there any workaround to implement internal feedback without relying on ArcGIS Hub?
-
How to stack Floors on Multiple Ground Floor Building Spaces?
In ArcGIS Urban, building forms are tied to a single ground floor building space. Is it possible to create a building that spans with multiple ground floor spaces? For example, consider a 200' x 200' city block. I want to divide the ground floor into two spaces: * A commercial space measuring 200' x 80' facing the street.…
