Learn ArcGIS: How to transfer content to your next account

Document created by Heather_Smith-esristaff Employee on Jul 20, 2020Last modified by ASchutzberg-esristaff on Sep 17, 2020
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How to transfer content to your next account 


Your ArcGIS Learn account has two parts: any content you’ve created (maps, apps, etc.), and any Esri Training courses you have or are currently taking (web courses, MOOCs). This document provides instructions on how to save any information from your account that you might want to keep. 


Please plan to take any needed steps to save your content before your account's expiration date. Reminder: If you do nothing, all content from your account will be deleted. 

How to save your content 

During your membership in the Learn ArcGIS organization you’ve probably saved maps, apps and other content in your account. You can review what’s in your account by visiting ArcGIS.com and signing in with your _LearnArcGIS user name and password.  


Click on the Content tab and the My Content tab below it to see what you’ve saved. If this material was just used to for learning and testing and you do not want to keep it, there’s nothing to do. We’ll delete all the content for you. 


If you made some maps or applications that you want to keep, you’ll need to move them to another ArcGIS organizational account where they can be stored. Here are some options: 

  1.  For higher education students, the best place to move your maps and apps is to a university ArcGIS organizational account. Please contact your university GIS department or library for further information on accessing an existing ArcGIS organizational account or creating a new one.
  2. If you are a student and your university does not have an enterprise agreement with Esri, you may be eligible for a free one-year non-renewable account through the Learn ArcGIS Student Program
  3. If you are not eligible for the Learn ArcGIS Student Program, you can purchase a low-cost ArcGIS for Student Use license.
  4. If you are no longer a student at a university, you can purchase a low-cost one-year Personal Use license.
  5. Some types of content can be saved to your hard drive, such as ArcGIS Pro projects or Survey123 results which can be downloaded as .csv files. Please note though that without a software license, you won’t be able to open or edit some of these files.



There are several ways to transfer content between your ArcGIS accounts in different organizations. The method you choose depends on how much content you want to move and what types of content you need to move. Once you’ve secured a second organizational account, you can select the method that’s right for you. 


ArcGIS Online Assistant  

  • What: Creates copies of feature services and maps.
  • How: See these articles from the Esri Education team and from Penn State University. Note that when copying feature services, you must create a Full copy. Otherwise, the copy will point to the original in your account that will be deleted.  
  • Pros: The ArcGIS Online Assistant is very simple to use and provides a user interface that allows you to drag and drop content between accounts.  
  • Cons: This tool only works on feature services and maps. This tool won't work for other types of content, like StoryMaps, dashboards, surveys, etc.


Save a copy

  • What: The manual process of saving publicly shared content to another account.
  • How: See this documentation page.
  • Pros: This method works.
  • Cons: Content must be shared publicly, and saved manually .


Python API 

  • How: See this document for step-by-step instructions, and the documentation for more details. You can use this script as an ArcGIS Notebook or as a Jupyter Notebook. 
  • Pros: This will preserve most of your content by moving it to the new account, including types not covered by other options. 
  • Cons: While you don’t need to know Python to run this script successfully, it’s easier when you have some familiarity with scripting.

How to save your Training history

Your account provided access to Esri’s Training website. You have two options for maintaining your training history. 


Make a PDF Report 

If you just want a record, visit your activity record and click on Download Transcript. A PDF file of your record will be created. You can save it to your computer. 


Move the Record to an ArcGIS Account 

If you want to maintain the history in Esri’s Training Services database, you’ll need to move the information to another account, specifically an ArcGIS public account. (This account will not expire!)


You may already have one of these free accounts. Review this information for how to find if you do. If you do not, create a free ArcGIS Public account here 


Once you’ve secured an ArcGIS public account, you can ask Esri’s Accounts Team to move your training history records. Fill out the request below and send it to accounts@esri.com: 


Hello Esri Accounts! 


I request your help moving my Esri training history from my Esri enabled Learn ArcGIS organizational account with user name ________ to my ArcGIS public account with user name _____________. 


I understand that once the move is made, my Esri training history will be accessed via the ArcGIS public account. I further understand that the Learn ArcGIS team will delete the organizational account. 


Thank you! 

Learn ArcGIS Member 

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