Hi, so we had two image services spontaneously stop showing the images after zooming past 1:300. They were fine earlier in the day and then boom. My first thought after seeing the checkerboard was mosaic dataset and overviews. So I checked them. One had some path issues, the other nothing came back after an analyze. I fixed the path issues, built overviews, no difference. So mosaic datasets appear to be fine, and in pro I can add them and zoom in as far as i want. But even when I publish a new service i get the same thing - blank screen or checkerboard after 1:300. The third image service we have running is fine with no issues.
We are running on enterprise 10.9.1. The datasets with issues are being run from file gdb's stored on the server local c drive with source data stored on a network drive. The one without issues is run from a gdb stored on a network drive with source data stored on the same network drive. These services have run fine for up to 2 years now with no change, so not sure if location is the issue?
Has anyone seen this before? I am kinda stumped.