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ArcGIS Online

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ArcGIS Online User Types

User Types

Esri evolved named user levels into User Types to provide additional flexibility when licensing ArcGIS Online. There are five User Types: Creator (formerly Level 2), Viewer (formerly Level 1), Field Worker, Editor, and GIS Professional.

Explore User Types


Arcade in Pop Up

Enhanced Arcade Expressions in Pop-ups

Perform calculations and bring information from overlapping layers into one pop-up using Arcade. Create cohesive pop-ups that display information about fields that have intersecting locations rather than having your users toggle through multiple pop ups in a single location. 

Learn to Configure


3D Slice Tool

3D Slice Tool

Reveal hidden data in building interiors or underground using the new Slice tool. This tool lets you inspect features in a building or display geological data that is under the earth's surface.


Vector Basemap Italian

Vector Basemaps: New Languages 

In addition to Chinese (traditional), English, French, German, Japanese, Russian, and Spanish, the Esri Vector Basemaps are now available in Arabic, Chinese (simplified), Italian, Korean, Polish, and Portuguese (Brazilian).


Compare Configurable App

New Configurable App

Use Compare, the newest configurable app, to compare your maps or scenes. The two views can be linked to synchronize their extents, legends, and pop-ups.



Reduced Price: Simple Routing

The cost of simple routing was reduced to 0.005 credits per route. For example, generating 10,000 routes only costs 50 credits.


All the Details

This is only an introduction to what’s new in ArcGIS Online. Explore all the new features in our What’s New blog.

Learn about all the great new enhancements to ArcGIS Online in this blog by Bernie Szukalski,


What's New in ArcGIS Online (December 2018)



Get more details in the What's new help topic, What's new—ArcGIS Online Help | ArcGIS 



Interested in learning about the different Apps available in the ArcGIS Platform? Checkout the ArcGIS Apps collectible product trading cards (one for each app) to learn more about the various apps to meet your business workflows.


ArcGIS Apps Trading Card Set (collect 'em all)




ArcGIS Online will be updated the evening of December 5th PST. There is a lot of useful functionality packed into this update, including some user interface updates, licensing changes and changes to administrative workflows. This article will describe the upcoming changes to the look and feel of ArcGIS Online while this related blog reviews concepts about the next evolution of licensing, User Types. We understand that changes to workflows and the look and feel of software that you use daily can be disruptive. For this reason, we want to provide you with a quick preview of the updates, so you are prepared and excited for the morning of December 6th.


Check out the details in this ArcGIS Blog and comment below:

Prior to the December 2018 update of ArcGIS Online, capabilities and identity were determined by user levels (Level 1 and Level 2), allowing ArcGIS Online members to view content or have access to all capabilities within ArcGIS Online. Our user community had asked for a wider variety of capabilities and apps. To meet these requirements, ArcGIS is evolving levels to user types. User types are a combination of identity, capabilities and apps that align with the needs of typical members in an organization.


Learn more by reading this ArcGIS Blog

Have you gotten a chance to see what's new in ArcGIS Online? New configurable apps, analysis tools, and features are ready for you to use! Many quality improvements were also made.


Here are a few ways to learn about our September 2018 update:

  1. Overview blog
  2. List of all the blogs related to the update
  3. Help documentation explaining everything in the update
  4. List of fixed bugs

The September 2018 release of ArcGIS  contained the ability to export an activity log,  which contains history of actions made to content, members, organizations, and groups in your ArcGIS  organization. This blog outlines some basics of understanding the history log: 


This series of blogs will show quick ways of filtering the activity blog to find specific information. I've removed some information from the attached logs, so please note, IP address, org id and reqid are not included. This is also a fictional organization, with minimal events to make it easier to find specific events.  


What happened to my item? 


An item, b0a01e2e668f40168aa6d9a753efacb, that was supposed to be hidden until a press release on Wednesday, February 28, 2018. was made public early. Use the history log to determine who updated the items sharing privileges and when this occurred.


Detective Steps:

1. Download the Activity log setting the start date so that it will capture the time span in questions (Feb 26, 2018)

2. Open the CSV as an excel document

3. Input the itemID in the search bar in excel

Filter for Item

4. Filter the action column to view all share actions

5. Look at the data column and determine which event updated the sharing to everyone:true.

Notice it appears that Donna Content username shared the item publicly right after Brandon Analyst shared with a specific group.



ArcGIS Online Update Planned for Tonight, September 18 


On September 18, we plan to update ArcGIS Online. Here are four capabilities you can look forward to:


  • Measure Distributions and Detect Concentrations
    • Measure the distribution of a set of features using the new Summarize Center and Dispersion tool. The tool can be used to calculate characteristics such as the center or compactness and orientation of dispersion, track changes in distribution over time, and compare distributions of different features.
    • Detect areas where points or events are concentrated and where they are separated using the new Find Point Clusters tool. 
  • Calculate Field Values using Arcade
    • Arcade can be used to calculate field values for hosted feature services. The functions, constants, and field values you currently use when building expressions for popups, labels, and visualizations can now be used to calculate field values.
  • Visualize 2D and 3D with new Configurable App
    • Scene with Inset Map showcases 3D and 2D maps in a single configurable application. The primary map visualizes elevation and a 2D inset provides orientation and context.
  • Search and Display 3D Features
    • Scenes can be configured so that when a feature is searched, Scene Viewer quickly finds and highlights the feature, and displays its pop-up.


Please note that all planned updates are subject to change. We will provide a comprehensive list of all implemented changes in our upcoming What’s New email and blog post.

Esri | The Science of Where 
View email in web browser

Here are a few tools to make working with your data and keeping up with your organization more convenient. You also have new customization options when working in 3D.

Data Prep & Quality Check

Learn how to quickly evaluate and edit tabular data you brought into ArcGIS . Use this checklist whenever you bring in a spreadsheet.

Data Checklist
Companion App

ArcGIS Companion is a mobile app that helps you manage your content and keep up with what's happening in your organization.

Learn More
3D Enhancements

A new edge rendering style called "Sketch" is now available in Scene Viewer. You can also navigate underground in global scenes and set the background color in your scenes.

See What's New

ArcGIS  achieved Federal Risk and Authorization Management Program (FedRAMP) authorization! FedRAMP is a U.S. government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. We're proud to offer this additional security for our users. Learn more


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Customized ArcGIS Online Agenda

The ArcGIS Online team prepared many technical workshops and demo theater presentations for the upcoming User Conference. To make it easy to see what is available and when, we’ve created a customized ArcGIS Online agenda. You can download it at the end of this article. The agenda includes six sections:

  • Introductions: get started with capabilities like spatial analysis, and learn the benefits of Web GIS.
  • Capabilities: dive deeper into capabilities like Smart Mapping, map styles, and 3D web scenes.
  • Apps: see what you can create using configurable apps, app templates, and Web AppBuilder.
  • Administration: learn best practices for configuring your organization, administering members, and using your own authentication system.
  • Advanced Workflows: get best practices for setting up high demand layers, pop-ups, and publishing services, layers, and maps.
  • What’s New & Coming: discover what’s been added and improved, and learn what’s planned for future updates.


Three technical workshops you don’t want to miss:

  1. Best Practices for High Demand Layers: Web mapping applications provide spatial context for current events, news stories and public information, sometimes generating large amounts of web traffic. ArcGIS Online’s cloud infrastructure can scale to meet the needs of high demand apps, receiving hundreds of thousands of requests. This session reviews best practices of layer types, layer and web map configurations, and sharing settings that help popular (viral) apps take advantage of ArcGIS Online’s scalable architecture. See the schedule.
  2. Steps for Success for your ArcGIS Organization: A Best Practices Approach: Your ArcGIS organization is an integral part of your GIS ecosystem, enabling you to reach a broad audience that includes GIS professionals, decision makers, knowledge workers, your mobile workforce, and the public. Using real world examples presented in a step-wise fashion, this fast-paced workshop offers guidance, tips, and details best practices that will enable you to create a successful and vibrant organization that meets your needs and goals. Whether you’ve already lifted your organization, or are just beginning to think about it, you’ll get ideas on how to configure it for the best experience and results, and how to engage users of all types successfully.  See the schedule. 
  3. Explore Your Data with Smart Mapping: Learn about the exciting new enhancements behind our Smart Maps initiative for ArcGIS Online. See how we've re-envisioned mapping through data-driven workflows, intelligent defaults, coordinated styling, automated scale ranges, new thematic renderers, and streamlined interfaces. Smart Mapping allows experts and novices alike to work faster, with more confidence and less effort. See the schedule.


ArcGIS Online in the Expo

Stop by the ArcGIS Online Area in the Expo where you can:

  • Get your questions answered
  • Show us your work. We’d love to see the cool things you are doing with ArcGIS Online!
  • See demos of the latest updates and features.
  • Give us your ideas on how we can improve ArcGIS Online


Download the focused agenda to help you identify ArcGIS Online topics that interest you. We’ll see you in San Diego for an excellent week!

The June 2018 ArcGIS Online update included new functionality and some enhancements to existing functionality. Some of the new aspects were suggested and supported by users at ArcGIS Ideas. Here is a list of the ideas that were implemented in this update.


Trusted Data Sharing and Credible Sources 

Ability to add Domains and Subtypes in ArcGIS Online 

View and Edit Domains in ArcGIS Online 

Empty (without data and fields) feature layer template in ArcGIS Online 

ArcGIS Online - Find Nearest Increase Feature Limit 

Download Several Pieces of the Same Web Map in Collector for ArcGIS 

Collector - Work Area 



Partially Implemented:


Search/sort ArcGIS Online Organization members/users on 'Last Name' 

Organization administrator can Enable Esri Access for all org members 


Thanks for participating in our ArcGIS Ideas community!


- Katie

Do you constantly wish for better ways to organize ArcGIS content based on subject matter and descriptive qualities rather than just the item type and last modification date? Do you want to find your roads feature layer with 2012 data rather than looking for layers that were created in 2012?


The April 2018 update of ArcGIS Online*  introduced the ability to assign user-defined categories to items, creating thematic parameters that can be used as filters to refine search results and browsing experiences. Content categories enable administrators, group managers and users with the manage categories privilege to build a categorical schema for content that can then be used by members to categorize their items thematically.


Check out the rest of this article here and let us know how you will use content categories in the comments below.

The next update of ArcGIS Online will be released in June/July 2018 and we would like to formally invite you to sign up for our Early Adopter Program for ArcGIS Online.  In this version, we are providing new and user-requested functionality with the latest innovations for working with your 2D and 3D spatial data. If you are interested in exclusive access to an early release of ArcGIS Online and help steer the direction of our offerings, please apply at the following link: 


Sign-up for ArcGIS Online Early Adopter Community


You’ll have an opportunity to interact with Esri’s development, product, and other like-minded community members. We look forward to you sharing your feedback, ideas, enhancements requests and workflows!


Please note that the ArcGIS Online testing environment will not be ready for testing until June 2018



Thank you!

The ArcGIS Online Team

Check out this sneak preview about updates to the organization page that are coming in the June Update of ArcGIS Online in this ArcGIS Blog:

The Organization Page has a New Look 

ArcGIS Online Update: Targeted for June 26, 2018

On June 26, we plan to update ArcGIS Online. Here are seven capabilities you can look forward to:

1. Authoritative Items from Verified Organizations
Organizations can already mark content as authoritative within their organization. In the upcoming release, organizations can request to have their identities verified by Esri. Once verified, they can mark their publicly shared items authoritative. The authoritative badge will appear both within the organization and in public searches to help searchers identify and filter quality content as recommended by the owning organization.

2. Improved Organization Page
The Organization page has been redesigned. It provides convenient tabs to monitor and manage your organization. The new tabs include:

  • Overview: showcases key information such as system health and licenses
  • Members: provides filterable, searchable member lists
  • License: place to manage licenses
  • Settings: where administrators view and edit organization settings


3. More Features and Capabilities to Work with Layers 

In this update we’ll provide the ability to create and edit domains plus give you a field centric view of a layer’s fields that allows the data owner to configure field properties.


4. Offline Map Areas

Map authors who support offline field work can now create pre-planned map areas to make it easier and faster to take maps offline for field use.


5. New Smart Mapping Style - Relationships

A new Smart Mapping style is available for bivariate thematic mapping. Use hybrid colors to view the relationship between two numeric attributes. 

6. Scene Viewer Improvements
Navigate below the surface of the earth in global scenes and view subsurface utility pipes or geological features.

7. New Companion App
Along with the ArcGIS Online release, we will be launching ArcGIS Companion - a mobile app created to complement your ArcGIS organization with access to many of the important features.

Please note that all planned updates are subject to change. We will provide a comprehensive list of implemented changes in our upcoming What’s New email and blog.
Thank you,
The ArcGIS Online Team


Visit the ArcGIS blog for more information about what's coming in the June ArcGIS Online update.