Unable to add a Time-Enabled Web Map to StoryMaps

[SaraJL]

Hello everyone!

I'm trying to add a Web Map with time enabled to a StoryMap - I can add any of my non-time Web Maps to a StoryMap without problems. But if I try to add one that is time enabled, it freezes after clicking save. Here is a video clip example: https://drive.google.com/file/d/1ohFIuafK8jEcdRVswL9xDgu5racLVKni/view?usp=sharing

I've tried a different project, other browsers, and even clearing out the internet cache - but nothing seems to work.

Any thoughts?
Thank you for the help!

[AbbyE_Esri]

Hi @SaraJL , I'm sorry you're experiencing this! How long do you wait on the map editor page after hitting Save? That map could still be saving, there's just no spinner letting you know it is getting added to the story. I am able to add other time-enabled maps to stories at the minute. My guess is the time enabled map has a lot of data if it is taking a long time to get added. If you want to send over a copy of your layer, I could take a look on my end and see if I also run into the same issue.

--Abby

[SaraJL]

Hello @AbbyE_Esri 

It initially happened while I was doing a teaching demo in class, so I didn't give it a lot of time because it was in front of class - I still had a copy of the one I made last year with the same dataset that worked just fine, so I used that for the class session.

Later on I tried it again - I did let it sit for about 5 - 10 minutes, and I was never able to get it to save. Previously it worked just fine with the same dataset!

I'll attach a link to the spreadsheet - feel free to give it a try! There are only 21 records in the spreadsheet. Here is the class demo example from what we've been doing - the map is in the "Time Map: Vermillion - China & Japan" section.

I was trying to avoid making it an instant app, because StoryMaps doesn't provide an option to add Instant Apps directly (you have to embed them) - so I was trying to keep it in Web Map format if possible.

Thank you! I also did reach out to tech support and scheduled a meeting - but I was curious if anyone else experienced the same issue. We've been doing the same assignment with the same dataset for the last 3 years and it's never been an issue - so I'm open to ideas!

[SaraJL]

I'll also add the guide that we use for the assignment! In case seeing the steps for how we upload the data is helpful.

Creating Time-Aware Maps (for ancient historical data)

[AbbyE_Esri]

Hi @SaraJL , Sorry for the late response here! I was able to reproduce the same issue with the data you provided. When I changed the time display setting in the Map Viewer to "Show current interval", I was able to save the map to the story successfully. 

Let me know if that works for you, and I'll try in the meantime to reproduce this with other data to see if this isn't a wider spread issue across time-enabled data!

--Abby

[MarjorieRhodes]

Hello! I am having an extremely similar (if not the same) issue with StoryMaps and time enabled maps! 

Mine is currently set on "Show Current Interval" and am still having this issue. Any ideas?

[SaraJL · Accepted solution]

Hello everyone!

After the new ArcGIS Online release, I tested this and now everything is working as expected. There must have been something in the release the fixed it! 

@AbbyE_Esri everything seems good to go now - I just wanted to let you know!