ArcGIS Server ERROR: service failed to start

[DougRulison]

I have recently installed and configured ArcGIS Server 10.1.  I also upgraded my arcGIS desktop to 10.1, it is an arcview license (not sure if this may be the cause).  I took an mxd file and published as a service, successfully.  However the service did not start and reports and error.

ERROR: service failed to start, ServiceStarter thread timeout

The message says to go to the server connection (I assume in ArcCatalog) and start the published service manually.  I right-click the service and hit start.  Again, same error.

ERROR: service failed to start, ServiceStarter thread timeout

What is the service starter?  Am I forgetting to configure something?  I'm stumped.

Doug

[TomMagdaleno]

Check to see if the Arcgis Service is started on your server.  Go to the server and right click on My computer and go to Manage, then Configuration, then Services.  Check to see if ArcGIS Server is started.  If it won't start it is probably a permissions issue.

[DennisGeasan]

Where is the data located that is referenced in the map doc ?  Check that the ArcGIS Server service user name has been granted access to the folder or database your data resides in.

Dennis Geasan
GIS Technologies