Survey123 - unable to open links in app

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01-16-2017 10:21 AM
MiriamBen_Shalom
New Contributor

i have the survey123 app on my android phone, but am unable to open survey link. please help!

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3 Replies
Guidovan_der_Kolk2
New Contributor III

You're going to have to provide more information if you want people to help you:

  • From what application are you trying to open the form?
  • Can you copy paste the link to this thread?
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MelissaWalker
New Contributor II

Having the same issue.

Sent the survey link arcgis-survey123://?itemID=43c3bc81fad9406e8945ee58b2470cb3 via email to android phone. Survey123 App is installed. Instead of opening the app when link is selected, it tries to open in the browser I think? I get the 'This site can't be reached' error stating that the server DNS could not be found.

Any help is appreciated.

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JamesTedrick
Esri Esteemed Contributor

Android does not fully support the use of the survey link.  The most reliable way is to create a web page with a hyperlink to the survey; we will be implementing this in a future release of the Survey123 website.