Is anyone else having problems working with the scheduler? It's incredibly slow to respond and I keep getting a message re running slowly due to a 'long-running script'. Doesn't matter what browser I try and I've tried on different computers/networks - so not my system per se. Any ideas?
Solved! Go to Solution.
Thank you for letting us know about the slow loading issues you have experienced when trying to view MySchedule in the web agenda. The team has identified the issue and has resolved it. Should you continue to have problems, please let us know asap.
Margaret Ohayon | Project Mgmt, Marketing Operations
Esri | 380 New York St. | Redlands, CA 92373 | USA
T 909-793-2853, ext. 1392 | mohayon@esri.com| esri.com
Isabel,
It seems to be hit or miss with this. I usually have issues when I am trying to look at "my schedule". I also get that error. But not everyone does. Have you tried clearing your browser cache for all of your browsers and tried again? Sometimes this helps. Either way, I think it will go slow.
It might be best to post this thread in the User Conference space.
So moved
Thanks Dan.
I have not been able to access my schedule in firefox or in chrome (even incognito).
It has been alluded that the Esri UC folks are not regularly checking this forum space. I am tagging Timothy Hales to see if he can pass this on to the UC website people.
EDIT: Spoke. Too. Soon.
I have been having issues in Firefox with no solution. Though, after trying in Chrome Incognito, and waiting about 4 to 5 minutes, I finally am able to see My Schedule. So maybe it just takes a considerably long time.
esri seems to be an IE company, requiring it for some help... so give it a crack
Tried that, Chrome, Firefox, two different computers. Cleared all caches. Always the same. Similar last year. Very frustrating.
Isabel Corcos, PhD, MPH
County of San Diego, Emergency Medical Services
6255 Mission Gorge Rd.
San Diego, CA 92120
619.285.6517
Isabel.corcos@sdcounty.ca.gov
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If you have acces to an iOS (and maybe android or window tablet), I seem to be having a little more luck with the application. but the browser version is extremely slow just to load, and wants you to log in, even if coming from the link in MyUc.
Isabel,
I like the idea of trying on a tablet/phone. Though, have you tried just letting it sit in Chrome and see what happens? Maybe give it 10 minutes (once you get to the warning message that suggest killing the page or hitting wait, hit the Wait button).
I'll pass this on to the UC team. Thanks!
Thanks, and thanks to all for your suggestions. I’ve tried everything browser-wise so far, but no success. I’ll try tablet next.
Isabel Corcos, PhD, MPH
County of San Diego, Emergency Medical Services
6255 Mission Gorge Rd.
San Diego, CA 92120
619.285.6517
Isabel.corcos@sdcounty.ca.gov
CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain information protected from disclosure by applicable laws and regulations. If you are not an intended recipient, you may not view, use, copy, disclose, or distribute this message or any of the information contained in this message to anyone. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of this message and any attachments. Unintended transmission shall not constitute waiver of any applicable legal protection afforded to this e-mail and any attached documents.