Create Jump - Water Utility Network Tools

[MikeLouwrens]

Hi all,

Hopefully I've found the right "place" for this post

We've been using the Water Utility Network Tools (and various names and versions) for several years and find it very useful.  Over the years we've had some successes and some issues with the Create Jumps tool.  We would like the tool to create jumps with a radius of either 0.5m or 1m, however in the current tool I can't get it to create one with a radius lower than 2m.  If we try with anything lower, or anything with a decimal, we get a radius of about 7 metres (which is kind of huge). 

I reported this issue a few years ago, and at that time it was fixed and had worked fairly well, but recently this has stopped working again and we're getting massive jumps.  Is there any way we can get the Create Jumps tool to let me use 0.5m or 1.0m as a radius again?

Cheers,

Mike.

[MikeMillerGIS · Accepted solution]

Mike,

     I tested here and I am able to create jumpers using a double.  I would log a tech support call and see if they can help you.  Also, check you dataframe and make sure you are in a coordinate system that is meters.

[MikeLouwrens]

Michael Miller wrote:

Mike,

     I tested here and I am able to create jumpers using a double.  I would log a tech support call and see if they can help you.  Also, check you dataframe and make sure you are in a coordinate system that is meters.

Hi Michael,

Thanks, I'll try logging a call.  I'm not in the US so will have to go through our local distributor.

It does appear to be the decimal causing the problem.  If I set jumps to 0.5m it gives me a 10m radius!

If I set it to 1.0m I get the same result

However if I use just 1m (not 1.0m) it gives me the expected jump

Coordinate system is definitely metres.  Am using New Zealand Transverse Mercator.

Cheers,

Mike.

[MikeLouwrens]

Woops - it appears I was suffering from the ID10T error   I had downloaded a recent version (back in April/May) however it appears I had never installed it, so was still using a version from 2012 with my ArcGIS 10.2.2.  Have today downloaded the latest, and installed it , and it's working as expected again.

thanks for your help.

Cheers,

Mike.