Latest Contributions by JoeHershman

So this Map Failed To Download thread is two years old with no valid answer in sight so I thought I would start a new one and see if others have the same issue and what is being done.  I am using versions 10.4.1 of Server and Portal (Federated Server).  ArcGIS Pro 1.3.1 and ArcMap 10.3.1. I published services from ArcPro in different configurations: A versioned dataset connected as the data owner A versioned dataset connected as OS credentials An archived dataset connected as the data owner (in a database with versioned datasets) A separate database that only had a single archived dataset One created I went into Server Manager and turned on Sync and Extract for the services With those services I created WebMaps using a TiledMapService basemap pulled from AGOL In all these cases downloading of the map offline failed and on ArcGIS Server the following error was shown in the log: ArcGIS Server Manager SEVERE Error executing tool. CreateFeatureServiceReplica Job ID: j145bde8182624c34a50b709807e0ae51 : Failed to initialize mapserver object. Failed to execute (Create Feature Service Replica). System/SyncTools.GPServer So I decided to try something that I could not imagine would have any affect on the problem.  Instead of publishing the services from ArcPro I published the services from ArcMap.  I did this: Versioned Dataset using data owner credentials Versioned Dataset using OS connection Archive Dataset (data owner) Use the exact same process to create the WebMaps and in every single case with the services from ArcMap the download worked.  In ArcMap one can define Sync and Extract during publication so it was not required to go into Server Manager I realized that another difference was that when I published from ArcMap I was doing it as the built in administrator.  So I did this from ArcGIS Pro and the download still failed (same error). At the end of all this all I can conclude is that something is wrong with ArcGIS Pro and these services are corrupt in some way.  Sort of a drag that the tool which is supposed to be designed around publishing services cannot be used for this purpose if the goal is to go offline in Collector.  I also find the idea that one cannot turn on Sync and Extract from within Pro pretty annoying.  Although, maybe the reason for this is that those functions do not work for the Pro services ... View more

Hi, On one instance of Portal we have running when you add a secure service from AGOL the options for saving credentials as seen below do not appear In this case the Username and Password text boxes show up, but not the radio buttons.  This basically breaks the ability to use the map with Collector.  I have no idea what could be different on this Portal configuration than the others.  Is there anything in the computer security that could cause this? Has anyone ever seen this behavior before? Thanks -Joe ... View more

Don't know if this is a Server issue or a ArcGIS Runtime SDK for .NET‌ (Quartz) issue.  Also I am downloading from a versioned database configuration When trying to create a Offline DB from a service on a Federated ArcGIS Server it will fail.  It does not give a whole lot of information in the server log to indicate that anything went wrong.  I have done this connecting using Credentials of the item owner (which fails and the server log shows a credentials issue).  I have also done with a administrator which still fails but does not show a credentials error.  I know the credentials are valid because I can connect to and get PortalItems using the same credentials. If I try the same operation on an ArcGIS Installation that is not federated but instead just uses AGS security everything works as expected.  The operation creates the new version and the replica database is downloaded to the device running the application. Something else interesting is that if I run the createReplica command through a web browser passing the same parameters as used by the Runtime application (except setting async=false) it will work - But ONLY if the version has been created in the database.  It fails if a properly named version does not exist, so it does not create a version as it should.  Also if running through the browser and setting async = true if will fail MBranscomb-esristaff‌ antti.kajanus-esri-fi-esridist‌ rzwaap-esristaff‌ ... View more