Latest Contributions by CodyMarsh

‎01-04-2019

Hello Mo, Are you an administrator on the machine that you are installing ArcGIS Desktop?

‎12-18-2018

Interesting, since the Data Store is not stable this may be what is causing the hosting behavior. Are there any logs in the Server Manager that mentions the Data Store validation? Also one additional question: What version of the software have you installed?

‎12-17-2018

Hello, Would you be able to check the validation of your ArcGIS Relational Data Store from your ArcGIS Server Manager? If the Data Store is not validating or throwing an error then that may result in not being able to add the ArcGIS Server as a hosting server.

‎12-17-2018

Hello, Is the Portal content located on a local drive or an NFS drive? It may be best to contact Technical Support in order to have an analyst take a look at your system to make sure everything is healthy.

‎12-17-2018

Hello, By chance when you created the collaboration did you place a feature layer or any form of content into the group that is shared between AGOL and Portal? If no content is added then the sync will say failed and the Guest will show as Not Joined.

‎12-17-2018

Hello, I would ensure that administrative access has been given to the user running the license authorization. It seems from the error that there is some kind of security in place on the machine that may not allow the activation to be successful. Would they be able to try an offline activation?

‎11-28-2018

Hello, If you are looking for some assistance on the errors that you are receiving for the chef scripts then please post them to the github as that will be the fastest turn around. Issues · Esri/arcgis-cookbook · GitHub . Out of curiosity what are the errors that you are receiving in chef?

‎11-28-2018

Hello Derek, I would say that you may need to do a clean uninstall of ArcGIS Desktop as there may still be some registry entries leftover from the 10.1 install. There is a very handy tool from Microsoft that can assist with the clean uninstall of ArcGIS Desktop. *Disclaimer* This link will lead to Microsoft website. Any questions or issue with the tool will need to be directed to Microsoft as this is a non-Esri tool. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed That should help to clean up the registry on the system. Once uninstalled go ahead and install ArcGIS Desktop 10.6 once again to see if you are still receiving the error.

‎11-28-2018

Along the same lines of Dan's reply here is the link for the Can you run it tool for ArcMap: Can You Run It? Now concerning the clock speed of the CPU: Our documentation outlines the best practices to run our software. Simply put it is possible to run our software using the CPU that you described but if there are any issue with the software or the computing then Support would not be available to assist until we verify that the hardware is up to our best practices. My own personal say: you will be fine with the Intel i-78550U since there is a max turbo frequency of 4 GHz. If you are running into compute issue with the base frequency then I would suggest overclocking the CPU and you should be fine.

‎11-12-2018

I am glad to hear that you were able to figure out the root cause!

‎11-12-2018

Hello Adam, Please see the following BUG: BUG-000116596 ("Unable to configure tile cache data store if port 5986 is utilized."). The Tile Cache Data Store requires port 5986 to be open and listening. The problem may be that port 5986 is not opened on your firewall or there is another program utilizing this port. I would first check to see if your firewall allows the port to be open. If the port is open then try the next step: On the machine with Enterprise being deployed, check if the port is used by another program by stopping the ArcGIS Data Store service and opening a command prompt. Type the following command: netstat -ano | findstr 5986 If that command returns nothing then there is no program utilizing that port. If it does return something trace the PID to find the program that is using the port. Let me know if you have any questions.

‎11-01-2018

Hello Justin, I am glad to hear that it is now working. More than likely this could either be a network issue(since it just started working) or a resource issue as you stated. ArcGIS Server and Data Store being on the same machine is normally not an issue but if they are ever competing for resources then that would explain the behavior we are seeing. It is not uncommon to see behavior like this if for some reason the machine was being pushed updates or maintenance was doing done on the Server unbeknownst to you. I would say monitor the machine for a few more days to see if the issue comes back, or speak with your System Admins to see if there was anything pushed out during the down time.

‎11-01-2018

Hello, Are you able to sign into the portal bypassing the Web Adaptor? The Url would look like this: https://FullyQualifiedDomainName:7443/arcgis/home. Are all accounts not able to be signed in(i.e. portaladmin) or just the accounts that are newly created?

‎11-01-2018

Hello Mo, It is possible to specify one port for the ArcGIS License Manager to communicate on. This involves altering the service.txt file on the machine with the License Manager. The instructions on how to do this can be found here: Configure ArcGIS License Manager to work through a firewall—Help | ArcGIS for Desktop Let me know if you have any questions.

‎11-01-2018

Hello Justin, Are your ArcGIS Server and ArcGIS Data Store on the same machine?

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Date Last Visited	‎11-11-2020 02:23 AM

My Ideas

Latest Contributions by CodyMarsh

Re: Error Installation Arcgis for Desktop 10.5.1

Re: High availability Portal/Server in Azure with Federated and Hosting server issues

Re: High availability Portal/Server in Azure with Federated and Hosting server issues

Re: Portal content loss

Re: Collaboration to AGOL - Pending

Re: ArcGIS Desktop 10.6 Single-Use License Authorization Failed

Re: chef-solo command cookbook argisdesktop getting error

Re: ArcGIS 10.6 installs incorrectly

Re: Hardware Requirements for ArcGIS Desktop

Re: Couchdb Error in 10.6.1 Builder Environment

Re: Couchdb Error in 10.6.1 Builder Environment

Re: ArcGIS Portal : Federated server - "failed to validate the server managed database"

Re: ArcGIS for Portal 10.3.1 - Sign in page Unauthorized

Re: ArcGIS for Desktop 10.6.1 Concurrent License Problem

Re: ArcGIS Portal : Federated server - "failed to validate the server managed database"

Re: Collaboration to AGOL - Pending

Re: ArcGIS for Desktop 10.6.1 Concurrent License P...

Re: Couchdb Error in 10.6.1 Builder Environment

Re: Move Portal Datastore from C: drive to D: driv...

Re: Enterprise and federate or stand alone