Latest Contributions by ColinLawrence

Hi Charlie, A way to do this would be to use the callback parameter with the URL scheme, like this: arcgis-collector://?referenceContext=addFeature&itemID="itemid"&featureSourceURL="fsurl"&featureAttributes="encoded attributes"&callback=arcgis-survey123:// you can also add a prompt for the user with a custom message, like so: callbackprompt=Return+to+Survey123&callback=arcgis-survey123:// I hope this helps! Regards, Colin ... View more

Kristal, Glad I could help and dont worry, it can be confusing that some results pre-populate and other do not. We have considered adding this functionality for feature search in a future release.   Regards, Colin ... View more

Yes, please log a case if you can. Have you been able to narrow it to the editor tracking user fields? I am wondering if it is an issue with the default value being applied. You could try defining out these fields and see if its still reproducible? Colin  ... View more

Thomas, Was a bug ever logged with Support? If so, could you pass along the bug number? Regards, Colin ... View more

Hi Kieran, Deleting an offline area from Collector should create a call to REST to delete the replica the next time a connection is established. Sometimes you may be in a state where you cannot delete the map from the device because the device is unavailable, locked, or any other reason. As long as you have already synced any changes in the data or recovered the database directly you should be safe to manually delete any replicas or versions. Based on your description of your workflow, it sounds like you may be better suited using Explorer for ArcGIS as you are not making field edits. Explorer also allows for Offline maps and GPS locations (no external GPS support).  Regards, Colin ... View more

Hi Colin, What is the behavior you are seeing and is this unique to a single map/offline area? For example, can you explain what happens after you tap download (if anything)? If you have a screenshot of what you do see in the troubleshooting logs I can take a look and perhaps provide clarity. Regards, Colin ... View more

Hello Bill, I hope I can help you out. What version of Collector are you using? When you load a map or tap + to add a new feature, it should pan to your current location. Are you saying your current location (blue dot) is appearing in California when you are in South Carolina? When you mention looking at different basemaps, are you using different maps or switching the basemap from the basemap tool within Collector? Regards, Colin ... View more

Hi Thomas, The "Device will use a tile package it already has" setting is not a Collector setting. It is found in the Offline - Advanced Options in the Web Map details. This is where you manage Offline Areas, sync, and basemap download settings. Instructions for this workflow can be found on our doc page. If you still have issues with this workflow please let me know.  Regards, Colin ... View more

Pam, Would you be able to share your map with us if in AGOL? If so, share the map and feature service to a group and invite the user Collector4Arcgis.  In the log file I see a familiar error, but would like to investigate the data setup if possible. "The field already exists." Thanks! ... View more

Hi Pam, Is this a pre-planned map area generated in AGOL? Are you able to add an On Demand area directly within the app? Colin ... View more

Hi Randy, Older versions of the Apps (including Explorer) have older versions of Runtime that do not utilize advanced symbology. These display simple symbology by default which is why the issue would not be reproduced.  Colin ... View more