Latest Contributions by RandallWilliams

Hi Filip, 1. Do I understand correctly that the certificate used for IIS has nothing to do with the certificate for ArcGIS Server? A. Correct Personally, here's what I'd do, especially if I'm hosting the web server (IIS) and ArcGIS Server on the same machine: a. Use new self signed certificate created via the Admin API with a CN that matches the machine's FQDN b. Configure IIS with a CA signed certificate c. Connect the web adaptor to the GIS Server (port 6443) d. Deploy the web apps on the same server. This way both the web adaptor and applications are both behind a single SSL certificate. At this point, you just provide users with the URL to the web adaptor. I prefer not to expose ArcGIS Server to users on ports 6080 or 6443, so even if I chose NOT to deploy a web adaptor I would still follow this same workflow, but configuring IIS as a reverse proxy to expose the GIS Server to the public. ... View more

You are correct that the G2 certificate from GoDaddy is not trusted by the Java Keystore because the certificate chain is incomplete. Does applying the G1 to G2 crossover certificate from this resource complete the certificate chain so that it's trusted? Note that the crossover cert should be added to your web server. https://certs.godaddy.com/repository ... View more

Thanks, I appreciate it. I hope yours is also good. Can you post a screen capture of the error? I'm assuming you're using the portal initial admin account, and not a domain account to configure the web adaptor. Is this the case? Is the web adaptor installed on the same machine as Portal? It really shouldn't matter, but it would be good to know. ... View more

If you're not using your own locator service, you'll need to configure portal to use the Esri world geocoder. To do that, you'd need to add http://geocode.arcgis.com/arcgis/rest/services/world/geocodeserver as an item in portal and save it with your ArcGIS.com credentials saved (because Geocoding costs credits). You'd then use the portal item as the geocoder in your organization settings. ArcGIS Help (10.2, 10.2.1, and 10.2.2) ... View more

I think we'll need more detail in order to proceed. For instance, are you I see you're using machinename.esri.com:7443. Did you format that URL like this, using the https prefix: https://machinename.esri.com:7443. What specific error are you seeing? ... View more

Apologies, you can add this element to the web.config if it doesn't already exist.: <system.net> <defaultProxy> <proxy autoDetect="false" bypassonlocal="false" proxyaddress="http://127.0.0.1:8888" usesystemdefault="false" /> </defaultProxy> </system.net> ... View more

I agree with Vince. When I implement portal, I always install 2 web adaptors on the same web server, typically one named 'server' and the other named 'portal'. I then implement SSL all the way through the software stack. This isn't required in all situations, but like Vince mentioned, if you're going to use IWA at the web tier, you'll need two web adaptors. ... View more

What version of ArcGIS for Server are you working with? I ask because there's a bug that was logged against 10.2 for a similar issue: [#NIM097714 Clip and Ship GP (Geoprocessing) service example for ArcGIS for Desktop 10.1 or 10.2 produces empty output for KMZ, DWG, and DXF formats.] The documented work around is to move to 10.2.1 or 10.2.2 Here's the 10.2.1 example: http://www.arcgis.com/home/item.html?id=f1a22bdb78984d73a86f2ef2eec486fe ... View more

1. Do you have security applied at the service level or the folder level (the folder where the service is published into on ArcGIS Server)? 2. Are you using Portal for ArcGIS, and if so, is Portal Federated with ArcGIS Server? 3. Which version of ArcGIS Server are you using? ... View more

Hi Erik, Can you elaborate a little bit more on the issue reported? Like, when these failures occur are your users already on the internal network and attempting to VPN and reach the server? I don't think that this is a permissions issue per-se, but it could be a configuration issue with the ArcGIS Server virtual directories. The best way I can think of to test would be to proxy the web traffic between your iPads and your GIS Server and see where the point of failure is. We typically do this using a free tool called 'Fiddler'. Here's a blog post that explains the steps in detail... ... View more

There's not a documented limit on the number of feature classes that can be in a map document when caching a service. I'd set your ArcGIS Server logs to 'debug' and attempt to reproduce the issue and forward the logs to Esri support services. What's the source of the underlying data? If you're using enterprise GDB, I'd consider copying those feature classes to a file geodatabase that lives locally on the GIS Server, repath your cache document, and cache from that. This will help reduce or eliminate issues related to network latency and database performance. ... View more

Hi Jordan, Does the publishing analyzer indicate which layer is being copied up? I sometimes see this type of issue with a corrupted MXD, like it's holding onto a layer that isn't actually in the map document. When I see that, I open the original .MXD and then open a new ArcMap session, and drag the layers from the original MXD into a new map document. Then I try to publish the new map document. That will eliminate the chance that there's a stray layer. ... View more

The geodatabase is almost always last to be upgraded in the Esri software stack. That said, according to the SDE functionality matrix, a 10 sp5 client should be able to connect to a 10.2.x geodatbase: ... View more