Latest Contributions by JeffSmith

Rick, Since you are defining the TNS_ADMIN variable to refer to the folder where you tnsnames.ora file resides, I assume you are using the full Oracle clients.  I would double-check to make sure the 'arcgis' user account has access to that file.  This may be difficult or impossible if the tnsnames.ora file is in a folder accessed via a UNC path and the 'arcgis' user is a local account.  If this is the case, you might have to store a copy of the tnsnames file locally or change the 'arcgis' user to be a domain account. A good way to test this is to open the command prompt as the 'arcgis' user and try to use sqlplus to connect to your Oracle database.  This should confirm if the arcgis user has access to the tnsnames.ora file. ... View more

Ed, ArcGIS Server 10.1 can definitely handle CA SSL certs.  The caveat is that the CSR has to be generated through the Server Admin API.  In 10.1 you cannot import a pre-existing CA SSL cert through the Admin API.  This is what the NIM that you referred to addresses and what has been added in 10.2. ... View more

When you configure to use the "Windows Domain" as the user store in ArcGIS Server Manager, one of the steps involves specifying the username/password of a domain account.  This is how ArcGIS Server accesses Active Directory to get a list of all of the users.  I suspect the password expired for the account you used in this process.  This prevents ArcGIS Server from being able to authenticate with any domain users and explains why you could only access Server Manager with the primary site admin account. I can think of only a couple of ways to work around this.  One option is to reconfigure the security every time the password expires (or changes) for the account you use.  Another option is to talk to your IT dept about creating a domain account for you to use whose password never expires.  This is not an option for many companies though due to security policies forcing all domain accounts to change passwords on a regular basis. ... View more

This issue appears to be specific to the latest release of Chrome (v29).  We are currently looking into this and will let you know if there is a setting that can be adjusted in Chrome to get the Server Manager page to appear. Jeff ... View more

If you are seeing an http 500 error in Fiddler when trying to use the proxy page, there may be something wrong in the proxy.config file.  An easy test is to access Google through your proxy page within your browser.  Once you have added http://www.google.com to your proxy.config file, try to access it through your proxy url. http://(proxy_hostname)/proxy/proxy.ashx?http://www.google.com If this returns an http 500 error as well, you need to review the proxy.config file and make sure the syntax of everything is accurate.  If the syntax looks fine, another option would be to download a fresh copy of the proxy page.  The one I've had the best luck with can be found here. ... View more

If you are using AGS 10.1 SP1, my recommendation would be to move the Parks feature class to an ArcSDE gdb and keep the ParkRecInfo table in a fgdb.  When you do this, make sure to adjust the join in the MXD so it references the correct table.  There are a couple of bugs involved in this that are working against each other.  The Rest query operation returns all results when the feature class and joined table are both in a fgdb.  This should be fixed in AGS 10.2.  If they are both moved to an ArcSDE gdb, the Rest query works but the Find operation fails.  This is fixed by moving the table to a fgdb.  If the Search function in the app still fails, please review this KB to verify you have the alias configured properly. ... View more

You might try exporting the data you want to use in your feature service to a fgdb and then importing it back to your SDE gdb (perhaps in a new feature class or table).  I'm not sure exactly what ArcGIS Server uses to analyze the data prior to allowing you to enable feature access but I have seen instances where this procedure "cleans" the data so it is not viewed as being from mixed data stores. ... View more

Jamal, Your screenshot does reveal that you have 2 ArcSOC.exe instances running but it shows that only one of them is associated with the S15 map service.  This is revealed by looking at the -Dservice=S15.MapServer in the Command Line for the top ArcSOC.exe process.  The bottom one is not associated with any map service and was likely created with the connection from ArcMap to ArcGIS Server. ... View more

Mark, What version of ArcGIS Server are you using?  There are several known issues unique to 10.0 or 10.1 related to Rest queries on map services with joins.  I suspect this is what you are running into and I can provide more information once I know what version you have. Jeff ... View more

Can you confirm that both of those ArcSOC.exe processes belong to that service?  In 10.1, the easiest way to tell is to add the "Command Line" column to your Task Manager.  This will provide the service name for each ArcSOC.exe process listed.  Also, do both of those processes go away once you have stopped the service? Jeff ... View more

Is the data in your feature class from a version 9.3.1 SDE geodatabase?  There was a known issue creating a 10.1 feature service against 9.3.1 data that may have produced a similar error message to what you are seeing.  This was fixed in 10.1 SP1. ... View more

You shouldn't need to make any changes.  The Anonymous Authentication is enabled by default when you install the Web Adaptor for IIS.  The ArcGIS Server built-in users and roles will work fine with this.  Just make sure you have the security settings for your services set to 'Public, available to everyone' and you should be good to go.  An easy way to verify this is with the opened padlock icon next to your services and folders in Server Manager. ... View more

Usually that error is thrown when the process monitor scans ports 6080 and 6443 and determines one of them is not being used.  It assumes Tomcat may not be running and tries to restart it.  In your case it sounds like it is happening only when trying to access it though. After enabling both HTTP and HTTPS access through the arcgis/admin page, did you try restarting the ArcGIS Server service? Regarding the SSL certificate, there is not a unique certificate for IIS or Tomcat.  They are all the same.  Does https work for you when you use a self-signed certificate instead of importing one? ... View more