Hi Ted,
Thanks for all the great feedback!
Regarding 'Plug Ins', this is generally the extensibility mechanism(s) for ArcLogistics. For example, the 'Send Routes to Navigator' action panel on the Deployment tab is created as a Plug-In and we'll provide a similar example.
What extensibility we support with the first release depends upon what people think is most important and is still in flux. So please do let us know what you would like to do.
For example, we know that having custom ways to get data in and out of ArcLogistics is important.
Technically it will mean making a .Net component in whatever tool/language you prefer.
Jeff