Loading slpk file crashes with Runtime SDK for .Net 100.14

[LittleRookie]

Hello!

Loading slpk file is correct with Runtime SDK for .Net 100.13.1, but WPF application  crashes with Runtime 100.14.

[Nicholas-Furness]

Please provide some information so we can try to reproduce the issue and look into this. At a minimum, what is the stack trace for the crash? Can you share an example slpk that causes the crash?

[LittleRookie]

Error message:

Exception thrown at 0x00007FFE5C4E115E (runtimecore.dll) (in MyWpfApp.exe): 0xC0000005: Access violation while reading location 0x000002B0C43D4780.

[KoushikHajra]

As @Anonymous User said, it would be really useful to get some more info about the slpk (or if you can share some sample data) that would be really useful. At the very least It would be good to know the version which could be anywhere between (1.4 and 1.8). 

[LittleRookie]

metadata:

{
"I3SVersion": "1.7",
"nodeCount": 14595
}

File size: 3.34 GB

[KoushikHajra]

Thank you @LittleRookie. We haven't made any changes specific to the desktop platform in 100.14 that would cause it to crash. That is a newer version of the data as well and thus it is expected to work. Is it possible to share a sample data? A call stack would help as well to know what's going on. 

If possible, can you please try this? Open the same dataset using ArcGIS Pro or ArcGIS Earth and see if it crashes there in any of the systems? 

-Koushik

[LittleRookie]

After testing，ArcGIS Pro 2.9 and ArcGIS Earth 1.15（runtime 100.13）works correctly.

This sample data can not be shared for confidentiality reasons. 

If there are other suitable data for this same situation, I'd like to share for you to figure it out.

And now, I have to fall back to 100.13.1 version.

[MichaelBranscomb]

@LittleRookie A couple of additional options to help resolve this:

• Share the native call stack you get from following the steps in this help topic
• If you can't share the data here, but can share directly then feel free to email me mbranscomb@esri.com
• Contact Esri Support 

Thanks

[KoushikHajra]

Thanks @LittleRookie for testing out on Pro/Earth.

If you have any other data that reproduces the behavior, please feel free to reach out to us and we can definitely look into the problem. Without that, we cannot tell what is going on. I am sorry that you're having issues with 100.14 and would rather have you use that version. 

-Koushik