I am using ArcMap Standard 10.2.2 on a windows 7 machine.
My computer specs are as follows:
HP Z420 Workstation
Intel(R) Xeon(R) CPU E5-1603 0 @ 2.8GHz
NVIDIA NVS 310 512mb graphics card
32 GB of Ram
64-bit system
I originally designed a standard database and workflow for our GIS needs at my company, and we decided to move forward with license purchases. While designing I was using ArcGIS 10.2.1 trial version of Desktop, but now we have 10.2.2 Standard Edition. We also purchased ArcGIS Server as well. I tried to open up an old map that I used while designing and the basemaps are completely unusable. I tried to open a blank map and pull in a basemap with no data at all, and again, still unusable.
I ran multiple speedtest.net tests, and our connection reported the following average values:
Ping: 5-15
Download: 12mb - 18mb
Upload: 12mb - 16 mb
I have had experience with slower redraw speeds before and I have altered some settings to troubleshoot. They are as follows:
Hardware Acceleration: I have tried with this on and off, with no difference either way. I should benefit from this due to the graphics card, though...
Projection: I have ensured that the projection matches the basemap both when there is and isn't data in the map...no improvement.
Cache folder: I have a custom folder located on my C: and ArcMap is directed to that folder for map caching, which I have read shows improvement over the default My Documents option.
AntiVirus: I have tried with our Symantec AntiVirus both on and off with no difference.
Firewall: I have tried with Windows Firewall both on and off with no difference.
If I simply load in the Aerial Imagery basemap or the Streets basemap, it can take anywhere from 30 seconds to 3-4 minutes to reload. Obviously, this is entirely unacceptable for us to do our work. Anyone know what the potential problem or fixes could be?
Thanks in advance!
