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Unable to Subscribe

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07-09-2025 07:46 AM
NicholasTota1
Emerging Contributor

Hello, I am trying to subscribe to the YPN Community, but the subscribe button does not seem to be working.  I found a post that says it's because my account is not verified.  Does anyone know how I can get my account verified?  Thanks!

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CodyPatterson
MVP Regular Contributor

Hey @NicholasTota1 

I found this post here mentioning similar, it appears that it could be related to email verification or possibly a community manager may need to verify your account manually if there was any bugs:

https://community.esri.com/t5/esri-young-professionals-network-questions/subscribe-button-not-workin...

Refer to the comment made by Jesse Cloutier here. I would also try to log out and log back in to try once more, maybe it's a caching issue?

If it is the case that it's a bug and you need manual approval, I would send a mail to Jesse Cloutier to request manual verification: https://community.esri.com/t5/notes/privatenotespage

Cody

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2 Replies
CodyPatterson
MVP Regular Contributor

Hey @NicholasTota1 

I found this post here mentioning similar, it appears that it could be related to email verification or possibly a community manager may need to verify your account manually if there was any bugs:

https://community.esri.com/t5/esri-young-professionals-network-questions/subscribe-button-not-workin...

Refer to the comment made by Jesse Cloutier here. I would also try to log out and log back in to try once more, maybe it's a caching issue?

If it is the case that it's a bug and you need manual approval, I would send a mail to Jesse Cloutier to request manual verification: https://community.esri.com/t5/notes/privatenotespage

Cody

NicholasTota1
Emerging Contributor

Thank you @CodyPatterson!  I've reached out to Jesse Cloutier.