Esri Community entered read-only mode on August 13th. This is a required step during the final phases of our platform migration, during which users will be able to view existing Esri Community content but cannot post, comment, give kudos, or add other forms of engagement.
Barring unknown circumstances, we expect to launch Esri Community on its new platform technology on Monday, August 24th. At that point, the read-only mode will be lifted.
Understanding that you may have questions or need help not found in existing Esri Community content during the read-only period, please make use of Esri’s other resources:
Support Services
For product questions or technical issues, you can ask questions 24/7 through our Esri Support Chatbot available at support.esri.com. If you need direct assistance, visit esri.com/contact to open a support case. Please note that to submit a new case, you need to have permissions as an authorized caller for your organization.
Training and Technical Certification
For questions about scheduled, in-progress, or recently completed instructor-led training; Esri Academy e-learning and MOOCs; or Esri technical certifications, email [email protected].
To find GIS and ArcGIS learning resources for yourself or others, visit the Esri Academy catalog and Esri Tutorials gallery.
Questions about Esri Community
See our 2026 Platform Migration FAQ to learn more about the current migration.
Have other questions about Esri Community? Our team can be reached at [email protected]
