Pending rquest for 6 weeks

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06-28-2018 12:16 AM
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Occasional Contributor II

Hi

I logged a request for access to Tile Package Kreator back in the middle of May, and I haven't heard anything back yet.  How long to requests normally take to action?

Cheers

Chris

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Esri Frequent Contributor
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Occasional Contributor II

Thanks Ismael

Is there something I need to configure on my Portal end? when I add my Portal I get an invalid client_ID error from the sign in page.

Many Thanks

Chris

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Esri Regular Contributor

Yes you do need to add the app to your portal - see the response here https://community.esri.com/message/782779-tile-package-kreator-invalid-clientid-when-connecting-to-e...