Esri's Support AI Chatbot is available to users in a mobile app - Very powerful was to access the full knowledgebase
Read more https://www.esri.com/arcgis-blog/products/arcgis/business/triage-faster-with-ai/
2 min Video - https://mediaspace.esri.com/embed/secure/iframe/entryId/1_twojn7kg/uiConfId/49806163
This was a quick and informative video. Thank you for sharing!