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SDE features have broken link in outside application, but are fine within ArcMap MXD.

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01-09-2014 06:13 AM
ZacharyPierce
by
New Contributor III
‎01-09-2014 06:13 AM
Hello all,

When connecting to an sde connection in ArcMap I have no issues. I can add features and see everything fine. There is no broken source links.

We have software that uses Arc MXD's, and when I open the MXD's in this software the sde features have broken links. All other features ( Shapefile and GDB Feature classes) are fine.  When I try to add the sde layers from within this software I get this error:

!!Couldn't connect to the database.  Please validate the integrity of the database and/or your network connection and try again.!!

Has anyone ever experienced this before? I have tested on other machines and the sde connections are fine. This seems to be an isolated problem to this computer.  Could the SDE DB connection be locked to ArcCatalog and ArcMap only? What other computer security/settings should I look for that could be different than other machines on that network?

**  Using Oracle, direct connect, user: sde  pass: xxx.    Are there any security settings within Arc or on the computer in general that could block a connection like this?

Thanks
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10 Replies
ZacharyPierce
by
New Contributor III
‎01-13-2014 04:47 AM
The issue was resolved by the following:

ArcMap/Arc Catalog was apparently using an Oracle 10g driver to make the connection to SDE. The outside application was using an 11g driver on the machine. The 11g driver is unable to connect to the sde user. Switching the outside application settings on that machine to use the 10g driver solved the problem.


An 11g driver works fine on other machines, so it looks like this was an isolated issue with the Oracle Drivers on this box.


Thanks all who helped!

Zach
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