Color Balance Fails

[ShawnyEkadis]

I created a test mosaic data set in an file geodatabase and added rasters and then performed a color balance which got great results. I then moved the files to a production server and created a mosaic data set in an SDE database. I did the same steps as the test database but now when I perform the color balance it either fails and I get a generic Error 999999 (which is no help) or it runs but doesn't appear to have changed anything. We haven't upgraded the database to 10.1 just yet so I am wondering if that might be causing the problem?  If anyone has any thoughts I would love to hear them.  I have tried several different iterations of the color balance so I am out of ideas.

Thanks,
Shawny

[ShawnyEkadis]

So I have upgraded the database but it made no difference. The color balance still seems to do nothing. What doesn't make sense it that it works well in a file geo-database but I can't build overviews in a file geo-database. Not so impressed with the Mosaic dataset and this is holding up my implementation of web maps with ArcGIS server.

[JenniferMcCall4]

Hi Shawny,
Have you tried recalculating your statistics for both the mosaic dataset and individual rasters?  I'm not sure it would fix the problem, but it might be worth a shot.
Jenn