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Hey all,
I hope this is the right place to post this. I have been using ESRI's basemaps since they came out as my aerial imagery source for my maps. It seems like just the last couple of months the speed of these basemaps has gotten so slow they're pretty much unusable. I don't know a lot about networking or how this data is served up to me, all I know is they used to work great, and now I basically can't use them. I've searched the forums for some solutions but all of the threads I've found dated back to 2010 or so and I don't think they're relevant anymore.
My specs:Things I've tried to fix this:
- Arcmap 10.1
- Build 3035
- Windows 7 Professional SP1
- 8 gigs ram
- 64 bit OS
- 2.4 core i7 cpu
- Download speed: 5.85 Mbps
- Upload speed: 5.64 Mbps
Any help is appreciated! Hopefully it's an easy fix. I'm sure other people in my office are having similar issues. Thanks in advance!
- Added all the ESRI products to my firewall's allow list
- Moved cache to the local C: drive
Hey all,
I hope this is the right place to post this. I have been using ESRI's basemaps since they came out as my aerial imagery source for my maps. It seems like just the last couple of months the speed of these basemaps has gotten so slow they're pretty much unusable. I don't know a lot about networking or how this data is served up to me, all I know is they used to work great, and now I basically can't use them. I've searched the forums for some solutions but all of the threads I've found dated back to 2010 or so and I don't think they're relevant anymore.
My specs:Things I've tried to fix this:
- Arcmap 10.1
- Build 3035
- Windows 7 Professional SP1
- 8 gigs ram
- 64 bit OS
- 2.4 core i7 cpu
- Download speed: 5.85 Mbps
- Upload speed: 5.64 Mbps
Any help is appreciated! Hopefully it's an easy fix. I'm sure other people in my office are having similar issues. Thanks in advance!
- Added all the ESRI products to my firewall's allow list
- Moved cache to the local C: drive
Run windows Disk Cleanup
Check to see how much disk space you have on your machine. If less than 12% clean it out.
Defragfragment your hard disk.
Clear your web browsers history
Do a Ctrl-alt-Delete pull up the task manager and sort by which program is chewing up the most memory.
chances are it is not an ESRI issue but a hardware software issue on your own computer.
What is the size of your MXD that you are using? If it is over 3000 kilobytes you should create a new mxd. If it is over 10,000 kb you have seriously large mxd issues.
My drive has a lot of space on it still, almost a brand new computer. I cleaned the disk, and defraged it. Browser history and cache was cleared the other day for a different issue. My task manager showed arcmap being the top memory eater so I don't think that's the problem. My MXD file is about 600 KB. No luck.
I can load raster data no problem and work over my server on other applications without an issue. It doesn't feel like a networking or computer issue but again I am no IT specialist.
Huh, it seems to be working now. It had frozen up after I did all the steps you suggested before, so I task manager-killed it. Now that I think about it I don't know if I restarted the application after your suggestions. So now that it's opened up again it seems to be working fine. I'm not sure which step was the one that got it to work sadly 😞
But thank you for the help! You were very quick with your responses.
Just make the projection of the data frame into WGS_1984_Web_Mercator_Auxiliary_Sphere and you will see a difference in loading times for sure.