Esri Community Features Parity Chart

1 Kudo

Compare features and terms from our previous platform hosted on Khoros (November 2020 to August 22, 2026) to the new community platform.

Khoros (Previous)	New Platform	Description
Account	Account	(NEW) Esri Community accounts are now managed by email address rather than SSO ID. Where members have multiple accounts with the same email address, those accounts will be merged.
> Member Profile	> Member Profile	Your profile features: Your Avatar (Profile Image) Username Rank Roles Bio Notifications (NEW) Invitations Badges Your Analytics: Number of posts Number of visits (NEW) Number of points Join date Last active date/time Reactions counter (NEW) Activity Wall rich text editor Activity feed Your Discussion Posts Your Comments No longer featured: Personal image gallery Member connections Your User Groups (these are prominently featured in the User Groups area) Your ArcGIS Idea submissions (members can filter for their ideas and other posts in the Recent Posts area)
> My Settings	> Account & Privacy Settings	Account & Privacy Settings are where you manage your account information, notification preferences, profile information, followed content, and more.
> Badgest	> Badges	The new platform features Badges for different types of achievements. Notable change: Some badges can no longer be achieved due to platform calculation differences. These will still be featured in the profiles of members who earned them in the past, but they will now include the term “Legacy” in their name.
> Ranks	> Ranks	Ranks are visible titles given to users who have met certain criteria as part of their member journey.
> Username	> Username	Your Esri Community Username is not the same as an ArcGIS Online or ArcGIS Public Account username, though some members may opt to have these match. It’s a public identifier unique to your Esri Community account and can be changed in your Account & Privacy Settings.
Places	Places	Places are the primary landing pages for individual products, services, industries, events, etc. Places are sometimes called Communities when grouped together in lists. Notable change: With limited exceptions, there are no individual boards for different post types (i.e.- no more Question Boards vs. Blog Boards vs. Ideas Boards, etc.). Most posts are now created via a single button at the Category level.
> Welcome Message	> N/A	The new platform does not feature a Welcome Message widget. This impacts both Places and User Groups.
> Helpful Links	> N/A	The new platform does not feature a Helpful Links widget. This impacts both Places and User Groups.
User Groups	User Groups or Groups
> Group Owner	> Owner	Notable changes: Groups may only have one Owner; however, a new Leader role may be given to other members of our Group. There is no difference in permissions between the Owner and Leaders. Blog and Document posts are no longer distinct in User Groups. Instead, they have been combined into the Discussion post-type. All User Groups share a combined list of Tags (formerly known as Labels).
Post Types	Post Types
> Question	> Question	Question posts have not changed significantly. All signed-in members are permissioned to ask questions. Comments on question posts can be marked as Accepted Answers or rejected as not answering the question. Rejecting a comment does not remove it from the comment thread. Note: Esri Staff are expected to use internal channels to ask their own questions related to Esri products and services. Questions about this can be directed to [email protected]
> Discussion	> Discussion	In Khoros, there was no true Discussion post-type. Instead, Discussion boards were either built on a Question or Blog post-type depending on Place context. In the new platform, the Discussion post-type is distinct. Members can now create Discussion posts for the purpose of knowledge sharing or open-ended conversation directly relevant to the Category they are publishing to.
> Blog	> Blog	Blogs are built on a Discussion-type post. Esri Staff, Esri Community MVPs, and others who have been given special Blog Author permissions can create new Blog posts. (NEW) Blog posts support nested comments and replies. When searching for Blog posts, these are included in the Discussion filter. No longer featured: Blog co-authoring Submit for Review User Groups no longer feature Blog posts—these have been converted to Discussions
> Document	> Document	Documents are built on a Discussion-type post. Esri Staff and Esri Community MVPs can create new Document posts in Categories. (NEW) Document posts support nested comments and replies. When searching for Document posts, these are included in the Discussion filter. No longer featured: Document co-authoring Publicly tracked document version information User Groups no longer feature Document posts—these have been converted to Discussions
> Event	> Event	Permissioned staff and User Group members can create Event posts. These contain: Event name Start and end time/date Event attendance Location Location URL Event capacity Event description Members can use the I’m Interested button on an event to signal their plans to attend and receive notifications when important updates or changes are made. Notable changes: Events are no longer featured within the Category they belong to. Instead, they can be found via the Events page or through widgets where available. No longer featured: No automated reminders of upcoming Events No notifications for new comments on Events
> Idea	> Idea	Members can submit Ideas for feature enhancements or improvements for Esri products. Notable change: Internal ideas for Esri staff will no longer be featured in Esri Community, and will be collected through other channels.
> Video	> N/A	While Esri Community featured Video boards in Khoros, there were no true video post types. Instead, the Blog or Question-type of post was named "Video" to indicate the type of content the those spaces intended to share or promote. In the new platform, there is no video post-type, either. Migrated posts from "video" boards will become Discussion posts. All post-types include video embedding functionality.
> N/A	> (NEW) Poll	Polls are a distinct post type that allow Esri Staff and Esri Community MVPs to query the Community for feedback. These contain: Poll title Description 2 - 10 selectable option fields
Post Features	Post Features
> Create a Post	> New Post (and variations)	You’ll find purple post creation buttons within Categories and on some post pages with text that will read + New Post. When multiple posting options are available, clicking this button will reveal a dropdown list to select from. Depending on your permissions and the Community page, the button may instead read “Ask a Question,” “New Blog,” “New Document,” etc.
> Rich Text Editor	> Rich Text Editor	The new platform features a Rich Text Editor used in creating the body of a post. Features include: Text styles (including Headings) Bulleted & numbered lists Font styles Link Code block - (NEW) Language automatically detected Quote Spoiler warnings (NEW) Callout boxes (NEW) Collapsible toggle block Image upload - (NEW) Add alt text (NEW) Insert Embed – Enables embedding of video or other <iframe> content Upload file Insert table Emoji picker No longer featured: Align text / images Indent HTML source code Text color Text size Font Clear formatting
> Draft	> Draft	(NEW) Members can now save any type of post they’re working on as a draft. You can easily locate your drafts in the Manage Drafts area, found in your Avatar dropdown menu and in the Quick Links widget located on most pages. Notable changes: Place Managers can no longer view others' post drafts. This capability was previously used as part of a blog approval workflow.
> Preview Post	> N/A	The new platform does not have a post preview feature.
> Accept as Solution	> Accept this Answer	When a comment meaningfully addresses your question, click select “Yes” in the message below the comment text, which reads *Did this answer your question? Yes No. The post author and some permissioned users such as Esri Staff and Esri Community MVPs can mark one or more comments in a post as Accepted Answers. (NEW)* Members can now reject comments that attempt to answer their question but do not meaningfully support its resolution. Tabs at the top of Question posts enable users to quickly filter for All Replies, Answered Answers, and Rejected Answers when applicable.
> Kudos	> Like	The equivalent to giving a Kudos is now called giving a Like.
> Labels	> Tags	Formerly known as Labels (also called Pre-Defined Labels) in Khoros, Tags are used to categorize posts based on their themes or content. Tags are added by Esri Community Admins at the request of Place Managers or User Group Owners, and members can select from an available list of label options when publishing posts.
> Tags	> N/A	What were known as Freeform Tags (or just Tags) in Khoros are not made available in the new platform.
> N/A	> Promote	Some member roles are permissioned to use the Promote feature (fire icon). Promoted posts appear on the Best Of page.
> Private Messages	> Messages	You can message Community members directly in a private conversation. Up to five individuals can be included in a single private conversation via the Message feature. No longer featured: Filtering for incoming vs. sent messages Message search Mark as Read / Mark as New
Notifications	Notifications
> Notification	> Notification	Members can receive in-platform or email notifications (or both) regarding activity in Esri Community. You can manage your frequency and notification preferences in Account & Privacy Settings > Notification Preferences.
> Subscribe	> Follow or Bookmark	Use the Follow feature for notifications of new activity in specific Places, Sub-Places, or on Tags. Use the Bookmark feature for notifications of new activity on individual posts.
> Bookmarks	> Bookmarks	Your bookmarked posts are additionally saved to the My Bookmarks section, which can be found in your Avatar dropdown list. (NEW) Bookmarking posts subscribes you to activity notifications. Notable change: Members' pre-existing bookmarks from Khoros will not migrate to the new platform.
Moderation	Moderation
> Report Abuse	> Report Post	Members can report posts to Esri Community Admins by clicking the flag icon found on post previews or near the top right of a post itself. At least one reason for reporting the post must be selected, and an optional text field for additional details is provided. Reporting a post results in a review to determine if any moderation action is needed. (NEW) Esri Staff and Esri Community MVPs have the option of removing a post or comment from public view while reporting it.
> N/A	> (NEW) Triage, Reports, and Escalation Queue	Esri Community Place Managers and Ideas Managers now have access to moderation queues which can be filtered to help monitor posts in specific areas relevant to their needs.
> N/A	> (NEW) Appeal	When a member’s post is removed for review and moderation, that member is automatically notified of the action. This can depend on a member’s Notification Settings. If the member’s email notifications are set to Notify me when my post is removed by moderators, they will receive an email about the action and a button to start an Appeal if they would like to advocate for the post’s return to public view.
> Edit Post	> Edit Post	(NEW) As a spam prevention measure, members can edit their own posts for up to one hour after they are published. Esri Staff and Esri Community MVPs may edit their own posts at any time.
Navigation & Browsing	Navigation & Browsing	Use the menu in the top navigation bar to access Places and Categories. Alternatively, you can use the Search Bar found throughout the Community. Notable change: User Groups has its own navigation bar callout.
Search, Advanced Search, and Filters	Search, Advanced Search, and Filters	The banner search bar features an auto-populating list of results when keywords or phrases are typed in. Clicking on the Search button opens an advanced search dashboard with a range of filters for narrowing results.
Language Translation	Language Translation	As with Khoros, the new platform supports an optional language translation feature with an additional language now being supported: Dutch English French German Japanese Portuguese (Brazillian) Spanish (NEW) Czech
Share Tool	N/A	The new platform does not feature a sharing tool that enables the duplication of synced posts across different Categories. Shared posts and comments will be removed from the new platform prior to launch. Original posts and original comments that had been shared will continue to be found in Esri Community.