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Cannot view replies to any thread I've posted in

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11-18-2020 02:13 PM
DavidPike
MVP Frequent Contributor

I can't see any replies to posts where I've added a reply when I'm signed-in.  If I sign out I can see everything normally.

 

Anyone else have this issue?

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by Anonymous User
Not applicable

Hi David, Can you check your display settings from the My Settings > Preferences and select Display in the drop-down to see if you are set on  (default) Linear formatWe've noted some display issues with Threaded Display in our Known Issues and Future Enhancements  and are working through that issue if you're set in a Threaded Display format. 

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3 Replies
by Anonymous User
Not applicable

Hi David, Can you check your display settings from the My Settings > Preferences and select Display in the drop-down to see if you are set on  (default) Linear formatWe've noted some display issues with Threaded Display in our Known Issues and Future Enhancements  and are working through that issue if you're set in a Threaded Display format. 

DavidPike
MVP Frequent Contributor

Thanks Leslie! 🙂

by Anonymous User
Not applicable

Hi David, we added a new version of the reply component yesterday to the site which is detailed over in our Known Issues and Future Enhancements and this will allow you to change your preferences from linear to threaded and you'll see all the replies in both views. Hope this helps.