It worked in the months prior to today but as soon as we set it to public, it returned "Story is initializing Thanks for waiting" while endlessly loading. We've tried several browsers, computers and no luck. Does anyone know why it is doing this? Any insight into what is happening would be helpful as I can't even edit it.
Hi Mitch -- Sorry you're seeing issues with your story not loading. There was a system update last night and we're looking into the cause of this. Other Map Series stories are loading as expected, so it might be an issue related to a specific piece of media or content in your story.
Hi Mitch -- Sorry you're seeing issues with your story not loading. There was a system update last night and we're looking into the cause of this. Other Map Series stories are loading as expected, so it might be an issue related to a specific piece of media or content in your story.
We've narrowed this down to an issue with web pages in the media panel that use the embed code option (rather than URL). We're working on getting a fix out for this in a patch early next week. I apologize this is affecting your stories.
Hi all, a customer of ours had the same issue and he discoverd that it had to do with a Youtube link that was embedded as an Iframe. He removed that part with the JSON Editor in the AGO-Assistant and was able to repair his Storymap accordingly. I'll ask him to check this post if more details are required.
Thanks, Peter. I recommended #AGO-Assistant to several of our users and they've been able to recreate some of the impacted stories in the new template editor. I'll pass along the YouTube-iFrame suggestion.
At our company we are experiencing similar issues as well, both with the embed code issue, and the fact that one of our story maps is not loading it just gives the message: "Map Journal is initializing Thanks for waiting".
All of our maps need to be public since we're a public outreach firm so the option of making private is not an option.
Please note that this issue has been fixed. Please reply to this comment to let us know if you're still seeing this issue with the Map Series template.
I am running into this issue when I try to embed a story map. Does the story map have to be made public? Currently the story map is only available to our organization. The plan is to make the story map only available to the employee facing side of our website.
