Story Map Journal and 3D Web Scene

[CarmaSatchwell1]

Hello

I am currently creating a Story Map Journal using my 3D Web Scene in the main stage. I am following the guides below.

Using 3D web scenes in Story Maps | ArcGIS Blog

Story Map Journal Tutorial | Story Maps 

Currently my scene is not displaying at all and the main stage remains blank.

Has anyone experienced this? Perhaps the scene needs to be configured a particular way?

Thanks in advance.

Carma Satchwell

[GregoryL_Azou]

Hello,

You should not have any specific configuration. Is the web scene published with the same account than the Map Journal? I have seen that with Portal for ArcGIS because of security restriction. Is your web scene hosted on a Portal?

It must be something along those lines but if you can share a link to your Journal that would help diagnose (make sure that the Journal and the web scene are public).

[GregoryL_Azou]

Hi,

Another lead, this behavior can happen if your organization has one of the following security feature turned on (this is accessible to Organization Administrator).

If this first option is enabled you have to make sure to access the Journal over https and include the web scene over https: https://myorg.maps.arcgis.com/home/webscene/viewer.html?webscene=

If the second feature is not enabled, you have to use the following URL when embedding your scene

www.arcgis.com/home/webscene/viewer.html?webscene=

instead of

myorg.maps.arcgis.com/home/webscene/viewer.html?webscene=