Shortlist Builder Not Recognizing Map Service As Data Source

[PatrickMcKinney1]

Just a couple weeks ago, I was working on a Shortlist Story Map app.  When I went to share the web map as the Shortlist app, it gave me a few options: use the data from a web service as-is, or create a copy of the data.

Today, I go to create a Shortlist app using the same service, and it doesn't give me the dialog.  And the shortlist builder doesn't even show that point geometry web service on the map?

What happened?  And if this was an intentional change, where was this significant change noted?

[RupertEssinger]

Hi Patrick, 

Sorry about the issue. The app hasn't changed since our last update in June. The next update is approx Sept 18th but there aren't any fixes in the area you mentioned.

Is the service appearing and working correctly in the ArcGIS web map viewer (i.e. not in the Story Map Shortlist app)? Also is the service a hosted ArcGIS Online feature service or an ArcGIS Enterprise (AGS Server) service (i.e. a service being served from an organization's own ArcGIS infrastructure and being added into an ArcGIS Online web map as a layer.. The former should work OK but Shortlist doesn't work well with the latter if you are using the 'as-is' option (where Shortlist reads its places directly from your data and reflects updates you make to the data automatically). 

If the web map is public could you perhaps share its URL so we can have a look?

Rupert

[PatrickMcKinney1]

This isn't mission critical. Just starting to prep for a presentation for GIS Day.  Here is the webmap link.  The strange thing is that the dialog window to choose between "as-is" or saving a copy didn't even show up.  I added the services as both a dynamic map layer and feature layer.  The service is hosted with our on-premise AGS Server.

[RupertEssinger]

Hi Patrick

That web map

https://www.arcgis.com/home/webmap/viewer.html?webmap=074eea83427b4f53b11e27b749c7caa3  

works OK for me in Shortlists. I can choose Share > Create Web App and publish it using the Shortlist app and I get the wizard that lets me choose how to publish it.

Here is it is Imported:

https://www.arcgis.com/apps/Shortlist/index.html?appid=76dfcd68f2fd43f89c539455e95ca44a 

And here it is read As-is (so that the Shortlist updates automatically to reflect changes you make to the data in that map)

https://www.arcgis.com/apps/Shortlist/index.html?appid=620278f19c4c427f95629d7d09ede3ae 

Rupert