I've been using ArcPad for tree surveys - plotting points and areas to a map. I need to set up ARCGiS myself to do the same -import maps and connect to excel to store the data.
Would you either call us and create a ArcPad incident or submit a webform. I would be glad to assist in walking through the work flow to work on your Tree project. You can request for the incident to be sent directly to me, and I will call or email you and we can work on this issue.
**Please contact Esri Support for assistance and be sure to indicate "If you are current in ArcPad maintenance, please submit. Thanks!