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ArcPad Lost Data

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02-06-2013 05:34 AM
TravisRael
by
New Contributor
‎02-06-2013 05:34 AM
Hi all,

I have quite a dilemma. I use ArcPad 10.0.4 with a TopCon GRS-1 for phase I archaeological survey. My company has created a custom form for data collection. I have tested and used this form before and everything worked fine.

I came in this morning to download the data from a second days work. I visually inspected my data on the screen and closed ArcPad saving the document. I plugged my unit to my workstation, synced with Windows Mobile Device Center, and used the GetDataFromArcPad tool and it showed no updated records!

I then reopened the project in ArcPad on the GRS-1 and my newly logged data had completely vanished. Does anybody have an idea why my data just disappeared and if it somehow retrievable? To reacquire this data would cost a three man crew a full day of digging.Obviously this is not something I want to have to tell my boss.

Any ideas or suggestions?
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2 Replies
GarethWalters
by
Deactivated User
‎02-07-2013 01:05 PM
Hi Erin,


When you used the GetDataFromArcPad did you copy the data from you device to your PC or is that what you mean by downloading the data?

I came in this morning to download the data from a second days work. I visually inspected my data on the screen and closed ArcPad saving the document. I plugged my unit to my workstation, synced with Windows Mobile Device Center, and used the GetDataFromArcPad tool and it showed no updated records!


I would generally follow these steps:

  • Collect data on Device

  • Sync Device to PC

  • Copy (or Cut) data from device to a folder on the PC

  • Run GetDataFromArcPad tool

Sorry if this sounds blunt. I just want to make sure I understand correctly. Perhaps call Tech Support for more help.

Cheers,

Gareth
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PaulStephenson
by
Frequent Contributor
‎02-14-2013 06:13 AM
It may simply be the sync settings for Mobile Device Center either within the mobile device or within the PC. I ran into a similar problem last year where one of our PCs replaced the new data with the old rather than joining it together, due to a simple overlooked setting. The data may be gone unless you are able to use a recovery program.

Best,

Paul
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