"A problem has occurred with gwes.exe"

[JacobSlade]

When I start ArcPad 10 and try to open a map I get this message:
"A problem has occurred with gwes.exe"

And then ArcPad closes. How do I fix this problem?

[JacobSlade]

2. Upgrade the Operating System of the GeoXH 2005 to v5.1.16.

When it went to validate the update it was unable to do so.

3. Upgrade the GPS firmware to v1.82

It says that this upgrade doesn't support the GeoExplorer that I am using.

[TimHopper]

Which OS version do you currently have?

The Release Notes mention that you must be at v5.1.15 before you can upgrade to v5.16.  Perhaps you're more than one version back and need to step your way up?

[JacobSlade]

I searched around for what OS I am currently running and in Settings>System>About it says OS 5.1.70 (Build 14402.1.1.0), but in Settings>System>System Info it says OS Revision 5.1.16. Does that mean that it was successfully upgraded?

[TimHopper]

An OS Revision of 5.1.16 means that you were already at the current release.

I take it you did a second factory reset since you got to the steps of upgrading your unit's OS?  If so, go ahead and download / install 10.0.3.  Any change in behavior with the new version?

[JacobSlade]

I downloaded and installed 10.0.3, and I am no longer getting the error messages.

An old problem has come back I'm afraid. When I go to Add Layer(s) for a map it takes quite literally 6 minutes to search, and then none of the aerial photos that I have saved in the Trimble come up. I go to Advanced Settings>Extensions and there are no problems there. The aerial photos are saved as jpeg2000, and that extension is there and checked.

[TimHopper]

That's strange.

Rename your My ArcPad folder, startup ArcPad, and re-check the JPEG2000 extension in the Advanced Settings.

...\My Documents\My ArcPad

Rename My ArcPad to My ArcPadOLD, or something like that.  When you start ArcPad back up it will generate a new folder.

Any luck?

[JacobSlade]

That did the trick. Thank you!