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Requesting help to fix error 0x80040111 (Classfactory cannot supply requested class)

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06-23-2023 08:06 PM
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JPickett45
New Contributor

Hi everyone, I'll try to be as thorough with my issue. I'm using ArcMap 10.8.2 at work, and was supplied an ESRI license file to register ArcMap 10.8.2 to use at home for remote work. I've updated ArcMap 10.8.2, on my personal computer, with the latest patches and updates. Both my work computer, and my personal computer, are using the same Build version... 28388. Anyway, when I try to open any of my work MXD's, I receive the following error…

ArcMap10.8Error.png

I have tried saving my work MXD's as different ArcMap versions (10.8, 10.7 and 10.6), via File > "Save As A Copy" to see if it would help... and I get the same error as above. I read here, that I may be able to restart the ArcGIS server as that seemed to work for someone else. I’m not sure if I have the ability/knowledge to use ArcGIS server as I don’t see it installed anywhere on my PC. If it’s relevant, in the ArcGIS administrator dialog box,  ArcMap 10.8.2 is installed with “Advanced (ArcInfo) Single Use” selected. Any help would be greatly appreciated.

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2 Replies
akgage49
New Contributor

Hi - did you ever find a solution to this? Thanks

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JPickett45
New Contributor

No, sorry. I was never able to figure it out.

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