New window and unable to authorize Arcmap and Arc Pro license for Single Use

08-22-2020 06:21 AM
New Contributor II

Can anyone help me to authorize my key for single-use?

I have installed a fresh window and all software has gone due without un-authorization.

Now, I am unable to activate my key on a fresh installed software Arcmap.

How can I fix it?

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2 Replies
MVP Esteemed Contributor

It sounds like you reinstalled your Windows operating system, but you didn't de-authorize your ArcGIS licenses first.  If that is the case, you need to contact Esri and speak with someone about what options are available to re-license your software.

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Esri Contributor
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