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WebApp Builder Dashboard Theme - Contents are a completely black screen

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02-08-2023 07:37 AM
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amigden_ripco
New Contributor

Hi.

I created a Web App using the WebApp Builder's Dashboard Theme. As of a few days ago when I open the editor or view the application, the content of the WebApp where the map and other charts on the bottom are supposed to be now shows a black screen. An Info Summary that is along the left side and the Title bar show as normal. 

I am still able to go into the Web Map that is connected to the WebApp and make updates as well as update configurations to widgets, titles, etc. in the Web App, however I am not able to see the results of these changes. I have tried opening up the Web App in most browsers (Chrome and Incognito, Mozilla Firefox, and Microsoft Edge) with no luck and have restarted my computer.

Also, when I try to create a new WebApp using the dashboard theme, I have the same issue with only seeing a black screen. All other themes (foldable, jewlery box, dart, etc.) work as expected.  

The app works on other computers except for mine.

Finally, don't confuse this for the ArcGIS Dashboards product, which also works perfectly fine for me. 

I prefer to create a dashboard through Experience Builder, however, the Experience Builder does not appear have a readily configurable basemap widget which is absolutely essential!

12 Replies
KellyGaussen1
Occasional Contributor

It has not been fixed yet. The status so far is "Open" and "In Review".

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KellyGaussen1
Occasional Contributor

Hi, I received an update on the reported bug. The development team has decided not to address this bug stating "ArcGIS Web AppBuilder is under maintenance status. Use ArcGIS Experience Builder."

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LisaCasey
Regular Contributor

Thank you for the update - I have this issue as well!

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