WAB Popup Issue

[glennhazelton]

Robert,

one more behavior I am curious about.

if it leave a layer unchecked and publish it as a service and then add the services to a agol webmap and use that webmap in the webappbuilder I can turn the layer on so it is visible but I cannot use the mouse and click on a feature and get a popup. all the layers that are published with the visibility on will show popups.

I have enabled popups in the webmap and configured them.

any ideas why?

[TarigAhmed1]

We are on 10.2 & Enterprise GD and experiencing the same problem.

[StanMcShinsky]

It looks like this issue is now resolved for the AGOL version with the latest release in March 2015. Still waiting for the fix in the developers version.

[GeorgeKatsambas]

Actually only with shapefiles, I had a service created from a fgb that didn't allow popups on the Web Application Map, creating a second service using shapefiles exported from the fgb allows popup both on AGOL and WAB.

[StanMcShinsky]

George Katsambas​,

2 questions to you for follow up:

#1. Are you talking about a hosted feature service generated from a shape file/fgdb or map service created by ArcGIS Server based on a shapefile/fgdb?

#2. Did you make sure you enabled popups in the AGOL web map before it went to WAB?

-Stan

[GeorgeKatsambas]

In my mxd I used a fgb that I published to ArcGIS server, that service in AGOL allowed popups, but when the map in AGOL is shared as a WAB popups returned a message no information available. After working with ESRI support we determined taking the files from a fgb and exporting them as shapefiles and publishing the shapefiles to ArcGIS server the popups worked. This was reported as a bug for ArcMap v 10.1

[StanMcShinsky]

George,

Good to know about the bug. I tested a 10.2.1 map service from a fgdb in the AGOL WAB and it had no problems.

-Stan