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No "Download" available for Web App

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01-06-2022 12:03 PM
JohnSasso2
Frequent Contributor

I created several web apps in Web AppBuilder, which I can see in the Content window in ArcGIS Online.  For one web app in particular, which I created under my account (like the others), there is no Download button, only a Share button.  Why is this and what can be done to correct?

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2 Replies
ABishop
MVP Regular Contributor

Hello John,

Are you the original author of the web app?  Can you adjust the settings or sharing?  Has it been published?

Amanda Bishop, GISP
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JohnSasso2
Frequent Contributor

Amanda, the web map was definitely created by me and is shared to just my organization, and I am logged into my organization's account  (FYI: it is a free ArcGIS Developer account).  It also has been published.

Oddly, to "fix" I fortunately had a browser window open to the web app in Web AppBuilder, so I saved it under a different name.  The "new" web can now be downloaded.

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