New Locator in Web App Builder Br eaking

[JonathanKolterman52]

I am running into an issues I don't really understand. I have been tasked with creating a new locator service for our public map and adding it to our Information about an address widget. I have gone though the rigamarole of creating the locator, the search polygons and the search points. Now I have attempted to insert the tool into the widget and get my results. I press Save and the tool is successfully added, the web app works and all is good. Until I close the web app builder editor, at which point it seems the connection between the locator and the search polys / points breaks and the locator cannot find any addresses. I have check that the services are up and running on the server side, the service works until I close the editor. Please any advice or tips would be greatly appreciated. 

[WarrenJanuel]

It sounds like the issue might be related to how the Web App Builder saves references to your locator and associated search layers. Make sure the URLs for your locator, polygons, and points are absolute and accessible externally, not just locally. Also, check that the services have proper sharing permissions, sometimes widgets lose access if layers aren’t shared publicly or with the correct groups.