I published a map service from ArcMap to my company's Server. I added this service to AGOL account. Next, I created a web map in AGOL that displays the symbolized map service. However, when I choose this web map in the App Builder, it does not display. The App Builder will load for a few seconds, then display only the basemap.
I've been able to successfully use a feature service in this way (add it to a Web Map and reference the web map in the App Builder), but I can't seem to do this for a map service. Is this possible with Map Services, or is this only for feature services?