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Viewer for Silverlight- Installation

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09-18-2012 03:10 PM
AnnieMayfield
Emerging Contributor
I installed the viewer as shown in the help document, but I keep getting the following error, any suggestions would be helpful.

The requested URL could not be retrieved
While trying to retrieve the URL: http://gis-12-0041/Builder/Default.aspx

The following error was encountered:

Unable to determine IP address from host name for gis-12-0041
The dnsserver returned:

Name Error: The domain name does not exist.
This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
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1 Reply
KatherineDalton
Esri Regular Contributor
Hi Annie,

Unfortunately this sounds like something may not be configured correctly on your computer/IP. Can you have your IT dept. look into the error? It looks like a DNS error, possibly, so you might have luck searching on the internet.

Katy
Katy Dalton | Technical Consultant
THE SCIENCE OF WHERE™
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