TIm, how are you trying to access it? Two common mistakes are not specifying the correct layer type and/or incorrect URL (like forgetting the "rest").If as a basemap or operational layer, then something like this should work: <layer label="Demographics" type="dynamic" visible="true"
url="http://mdimap.towson.edu/ArcGIS/rest/services/Biota/MD.State.BayOysters/MapServer"/>